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"Staff superb Bfast superior Highly rate "

"It was a quiet time at the hotel And we were spoiled by the excellent service. The rooms are dated, and lack convenient outlets for charging phone. Bathroom has an awkward placement for the toilet paper holder. But plenty of space for your stuff and the outdoor grounds are lovely even in early spring. "

"All reception and kitchen staff were excellent and friendly. Superb customer service. "

"Waaay too big for the facilities and services it offers. Has only two restaurants to cater the entire huge hotel so be prepared to wait. Gym/spa is packed and the lockers thus often quite dirty. The room service does not exist and you have to ask for towels explicitly which is odd for a spa. Equally odd is that there are no bathrobes or slippers offered. The service people are kind but very very young and inexperienced - usually just standing still. The "better spa" costs extra - the public pool is full of kids. Oh the kids - this place is filled with kids running and screaming - filled I tell you! It has literally everything you need, even if in poor quality, so it is good for families. Not for couples. The slopes are good though! It's easy to get around although the lifts can get crowded."

"Quaint hotel that has been updated. Staff very helpful. You should know one uses staors to go to ypir room.Nice shower, comfortable bed. I love that the window opened."

"Unique hotel, but the staff need to be more customer service orientated. When we checked we were handed the key and no words came out of the mouth of the person who checked us in, we didn't know where to go to find our room. When I asked he pointed to a hall. We were also accosted by another worker when we were outside enjoying a drink in the garden area, she was very rude at first telling us we couldn't drink alcohol we brought, we had to buy it there. We didn't know there was a "rule" about it. Her attitude change when we apologized for not knowing and also let her know what a horrible experience we were having at their hotel. I wouldn't recommend this place to foreigners. "