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"Didnt have breakfast "

"Decent value for a hotel that could use a refresh. "

"The hotel is in an excellent location. We had a good spacious room. Breakfast was good. The two bars are comfortable. Friendly staff. We would definitely return to this hotel."

"Great hotel. Highly recommended "

"Staff were nice. However Room cleanliness wasnt great, i did request another room but they were unable to change us over as we hadnt booked direct - so jad to settle with a room full of cobwebs and very stained carpet. Also the room was far too warm. The first morning we ordered breakfast and it didn't arrive despite us reminding staff numerous times. Eventually gave up and had to leave as we had appointments to to to but for 18.50£ persom not good. Still waiting on refund for this. The other mornings it was grand, although i think my complaint earlier may have had somwthing to do with that. The staff in the Spa were lovely and knowledgeable. Although the spa could do with retiling in places. I wouldnt class this hotel as a 4* hotel more like a 3*. Overall the stay was Ok. They just need to work on their cleanliness and the breakfast service could do with being a little quicker."

"The staff are great. The location is great (right around the corner from Mathew Street and the Cavern Club). Loved being surrounded by Beatles music and photos."

"Had a great stay . Could not fault the staff the food the entertainment. The only let down for me was the bedrooms very small & need renovated to a better standard . It would not stop me booking again "

"Beautiful hotel and great location. We stayed for our daughter’s graduation and our rooms were ready early for us to get ready in. Staff always friendly. Bit of a mix up with our food but the food we had and cocktails were great. Stayed here a few times as also dog friendly. Thoroughly recommend it."

"So very dated. Appeared unclean. Standard room dark, dingy, small, scruffy. Didn't feel comfy. Breakfast lovely but was charged for food I did not have for main evening meal."