Souldern Vacations

"DO NOT BE DECEIVED BY THE PRETTY PHOTOS OF THE FRONT OF THE PROPERTY Worst stay we’ve ever had. We checked in and went straight out, after getting back at 1am the hotel was locked and nobody was around to let us in, we searched and shouted for 10 minutes by going round the back of the hotel (I cut my leg on a thorn bush trying to find a way in) and then finally somebody appeared just as we were about to decide we would sleep out in the car park. The room itself was disgusting as the tv didn’t...

"Dirty and hot as hell, I guess that is why the theme colour is red carpets (turning black). Staff will lie to your face to get you away from the desk. I was booked for two nights and decided to cancel the next night. The "lady" at the desk said no problem and took my email to send the receipt the next day. Of course that never happened. Just pay the 3.50 to park for 12 hrs and sleep in your car it will be far cleaner and safer."

"Stay each year Lovely stay and really clean rooms Comfortable beds and great service Great breakfast and staff nothing is any trouble Thank you for a wonderful stay again Whately hall great stuff 🌟🌟🌟🌟🌟"

"Poor experience unfortunately. We checked in mid afternoon but, as we were attending an event elsewhere, we didn't get to our room until late evening. Firstly, we struggled to find our room as it was not clearly signed. On going into our room, we had no power at all. We had to prop open our door to let enough light in so that we could call somebody. They eventually resolved the issue and we managed to sleep, despite the very hard bed In the morning, the kettle was not working so we couldn't...

"Best place ever! The atmosphère o"

"Lovely stay and great room."

"Fab breakfast, very helpful staff."