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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property
Bayside hotel with free breakfast and an outdoor pool

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Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Free daily continental breakfast
Family Room | Minibar, desk, blackout drapes, iron/ironing board
Reception
Aerial view
BBQ/picnic area

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive King Room

Executive King Room | Minibar, desk, blackout drapes, iron/ironing board

Executive King Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, iron/ironing board

Family Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Queen Room

Minibar, desk, blackout drapes, iron/ironing board

Executive Queen Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2
  • 1 King Bed

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
6 West Street, South Carnarvon, WA, 6701

What's nearby

  • Fascine Boardwalk - 1 min walk - 0.1 km
  • Carnarvon War Memorial - 12 min walk - 1.1 km
  • Carnarvon Visitor Centre - 3 min drive - 2.5 km
  • Lighthouse Keepers Cottage - 6 min drive - 4.9 km
  • OTC Dish - 11 min drive - 10.8 km

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Fascine Coffee Lounge - ‬11 min walk
  • ‪The Carnarvon Hotel - ‬7 min walk
  • ‪Harbourside Cafe Restaurant - ‬15 min walk
  • ‪Chicken Treat - ‬17 min walk
  • ‪Gwoonwardu Mia - ‬3 min drive

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

Hotel by the ocean
You can look forward to free continental breakfast, a garden, and dry cleaning/laundry services at Hospitality Carnarvon, SureStay Collection by Best Western. The on-site international cuisine restaurant, Sails Restaurant, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Express check-out, express check-in, and a banquet hall
  • Tour/ticket assistance, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hospitality Carnarvon, SureStay Collection by Best Western include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.94 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Frequently asked questions

Does Hospitality Carnarvon, SureStay Collection by Best Western have a pool?

Yes, this property has an outdoor pool.

Is Hospitality Carnarvon, SureStay Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hospitality Carnarvon, SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Hospitality Carnarvon, SureStay Collection by Best Western?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Hospitality Carnarvon, SureStay Collection by Best Western?

Check-out is at 10 AM.

Where is Hospitality Carnarvon, SureStay Collection by Best Western located?

Located in the heart of South Carnarvon, this hotel is steps from Fascine Boardwalk and Gascoyne River. Carnarvon War Memorial and Carnarvon Visitor Centre are also within 2 mi (3 km).

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Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 317 out of 843 reviews
Rating 8 - Good. 401 out of 843 reviews
Rating 6 - Okay. 87 out of 843 reviews
Rating 4 - Poor. 21 out of 843 reviews
Rating 2 - Terrible. 17 out of 843 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall - nice room with comfy bed, decent bathroom, and easy parking out front. Would be happy staying there again.
Stayed 1 night in Jul 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
After a long day of driving we slept comfortably in the king size bed :)
Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Was a comfortable stay good bed and shower. Excellent breakfast/good choice.included in stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room. Lovely breakfast with a lot of selection.
Stayed 1 night in Apr 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but could use a refresh. Reataurant was excellent!
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed good shower Parking near room. Good breakfast included. Gardens need maintenance
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great food
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely to be recognized and welcomed by the breakfast attendant when I went in for breakfast on my first morning. She remembered me from my previous visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Clean, comfortable and affordable accommodation.
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Gluten free options were available
Stayed 1 night in Jan 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and comfortable rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place to stay
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean the food at restaurant was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and spectacular views of the coast.
Stayed 1 night in Nov 2023

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Very good hotel with breakfast included. Reasonable price and friendly staff. I use this group hotel every time for my business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location near the river
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Nice clean room, good size, nice continental breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Akiko

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As Mosquitos came inside our room and bathroom, we could not be relaxed. Used spoon left on the table, cleaning was poor. Bathroom and fridge were old and uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Therése

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel next to the yacht club in Carnarvon. We stayed just one night on our way south from Exmouth. Close to the waterfront. Clean rooms and comfortable beds. Pool area was nice. Good and silent air conditioner.
Stayed 1 night in Dec 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure Stay Carnarvon by Best Western is a good hotel. The hotel is dated, but the rooms are spacious and kept clean, as is the outdoor pool area. The complimentary breakfast is a nice addition to any stay. The staff are friendly and attentive. Sails Restaurant is one of the best restaurants in Carnarvon for dinner. Excellent meals.
Stayed 1 night in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Good value room, bathroom old but clean, restaurant was good and having a basic breakfast included was convenient.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at sails was amazing The hotel itself was clean and very quiet and comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close walk to centre of town comfortable bed
Stayed 1 night in Aug 2023

8/10 Good

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for stopover on way to Exmouth
Stayed 1 night in Jun 2024