"I was greeted warmly and professionally. The restaurant was lovely, with excellent food. The furnishings throughout were comfortable and tasteful. It was easy to arrange for the airport shuttle. HOWEVER, my room had zero warm or hot water, which I had not realized until morning shower time(for my early flight). The front desk attendant, who greeted me from her seat/phone, said ‘just put it there on the counter.’ I followed by asking her to make some notes please…. I had no warm or hot water....