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"Convenient place with beautiful views. Staffs are friendly and helpful. Services are excellent!"

"Wonderful visit - highlights were breakfast with a beautiful view of the lake and a hot bath soak with a drink"

"Great hotel and good service. The brownie at check in was a nice little treat and was delicious. Nice clean rooms. Will definitely stay again. "

"Absolutely beautiful location and hotel. Staff were so nice to organise a surprise for our grandmother as we were travelling to celebrate her birthday. Special mention to the young man who helped us with our luggage and went above and beyond to ensure all our needs were met. Very spacious and beautiful rooms. Also loved the water taxi ride into town. Would definitely stay again."

"yeah good "

"The staff and general manager were welcoming and remembered us each day. There were changes in a la carte/buffet breakfast served but we never felt that it was a downgrade to us or other clients. The restaurant staff were so welcoming and professional. Other restaurants in Queenstown could follow the example of the Heritage staff! "

"Good service "

"Centrally located stunning views great staff easy walk to Queenstown central and skyline. Easy access by bus using a Bee card $2 from the airport "

"It had everything I needed for a short stay"