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"This is a wonderful hotel , I recommend for any reason you are traveling to San Antonio."

"Everything was great!"

"Very friendly and helpful staff"

"Overall very good, Great location and beach."

"Rainy did not use pool area"

"Dirty towels "

"Staff that checked us in was rude. It was the end of her shift so she was abrupt and curt and customer service was horrible. We slept in late and requested our room to be cleaned and no one showed up to restock our used items, empty the trash nor replace towels. My adult son did go to the front desk to get us towels."

"The place is very clean with very good services. The staff are very nice and friendly. The free breakfast, dinner time snacks and drinks were great! We will definitely stay here again. "

"⭐☆☆☆☆ – Serious Housekeeping Failures We recently stayed at this hotel with young children and were deeply disappointed by the complete lack of housekeeping service throughout our stay. Despite making multiple requests to front desk staff for basic room cleaning and fresh towels, our requests were consistently ignored. On two consecutive days, we returned from the beach to find our room had not been serviced, leaving us with no choice but to reuse soiled towels and sheets — an unacceptable situation under any circumstances, let alone with young children in tow. What was most disheartening was not just the lapse in service, but the apparent indifference of the staff when we raised our concerns. Basic hygiene and responsiveness to guest needs are fundamental expectations of any hotel, and this property failed to meet them. Unfortunately, we will not be returning, and we would not recommend this property to families or anyone who values reliable, attentive service."