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"Room was not as clean as we would have expected. Sink and tub drains were not working properly, Hotel Engineering worked each twice. We still had the same issue throughout the entire stay. Overall, hotel could use an interiors upgrade. However, great location, advantage walkability to most major stops in downtown San Antonio."

"The room itself was clean but the bathroom was horrible. I don’t know if it just got missed but it looked like months of neglect and mold starting to grow. Also the Wi-Fi almost never worked, and from the number of hotspots I saw, it wasn’t just me. The beds were soft, breakfast was great and the staff were wonderful!"

"Great place for familes to stay in the middle of the city. "

"This was our first time staying here. It was a beautiful place on main floor. There are a few things that didn’t make us happy staying there. Our room air conditioner wasn’t cooling our room correctly and they had to give us 2 box fans. The bathroom shower water kept going hot to cold continuously like it was being messed with. Toilet didn’t flush on first try and had to do at least 2 or 3 times to completely work. At every other hotel we’ve stayed at our room was cleaned every morning since checked in. The reason for ours was because we checked in on a Friday night and house keeping doesn’t clean everyday. As much as we were paying for the stay it should automatically be done every morning till we check out. The valet parking is to expensive, considering they had to go park our car still in the public parking area. Will never stay here again."

"Bathroom was dirty, the outlets didn’t work and bed sheets had some kind of stains. They don’t even provided the schedule for breakfast… really bad service"

"The lady who checked me in was super sweet and welcoming."

"When we first arrived the bed sheets were all stained n we asked if they could come out clean ones and they made us go downstairs n get clean ones n put them on ourselves. "

"We had the best experience here. Great staff. Very clean. Overall great place to stay. I will return and recommend this place to all."

"This is the perfect hotel for a staycation and out of town guests! So cute, all rooms are suites which gives lots of room for comfort. Hotel valet, front desk and cleaning personnel were amazing!! They were always there to help if needed. Restaurants, night life, and great views of the Riverwalk are all walking distance. We will definitely recommend to people and be staying again!! "