Skip to main content

Harbour Hub Hotel

2.0 star property

Choose dates to view prices

Close to WestQuay Shopping Centre, Harbour Hub Hotel provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Combined shower/tub, hair dryer, towels, soap

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, iron/ironing board, WiFi (free)

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room, 1 Queen Bed

Comfort Double Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, WiFi (free)

Comfort Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, WiFi (free)

Luxury Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, WiFi (free)

Deluxe Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Southampton, Harbour Hub Hotel is in the city center. While the natural beauty of New Forest National Park and South Downs National Park can be enjoyed by anyone, those looking for an activity can check out Southampton Cruise Terminal. Paultons Family Theme Park - Home of Peppa Pig World and Southampton Maritime Museum are also worth visiting. Visit our Southampton travel guide
Map
14 Terminus Terrace, Southampton, England, SO14 3DT

What's nearby

  • A historic building with a stone facade and a Tudor-style structure with timber framing and white walls.
    Tudor House and Garden
    11 min walk - 0.9 km
  • A grassy field with trees, a hill, and a Holiday Inn building in the background.
    Mayflower Park
    12 min walk - 1.0 km
  • An aerial view of a city with a large stadium, a river, and a tall building.
    St. Mary's Stadium
    12 min walk - 1.0 km
  • Ocean Village Marina
    11 min walk - 0.9 km
  • WestQuay Shopping Centre
    14 min walk - 1.2 km

Getting around

  • Southampton Woolston Station
    18 min walk
  • Southampton (SOU)
    23 min drive

Restaurants

  • Good Things
    3 min walk
  • Porters Steakhouse
    3 min walk
  • The Chapel Arms
    9 min walk
  • The Grapes
    2 min walk
  • Maritimo Lounge
    7 min walk

About this property

Harbour Hub Hotel

  • Hotel near WestQuay Shopping Centre
  • Harbour Hub Hotel provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
  • Smoke-free premises and luggage storage
  • Room features
  • All guestrooms at Harbour Hub Hotel have comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and hair dryers
    • Heating, daily housekeeping, and desks

Similar properties

Interior entrance
Second Nature Southampton Hometel
Southampton City Centre
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 1,273 reviews
The price is AED 382
AED 458 total
includes taxes & fees
27 Jul - 28 Jul
Second Nature Southampton Hometel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 7:00 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Harbour Hub Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Harbour Hub Hotel doesn't offer parking.

What time is check-in at Harbour Hub Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from midnight–7:00 AM for a fee.

What time is check-out at Harbour Hub Hotel?

Check-out is at 11:00 AM.

Where is Harbour Hub Hotel located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Genting Casino and WestQuay Shopping Centre. Southampton Cruise Terminal is 2 mi (3.3 km) away. Southampton Woolston Station is 18 minutes by foot and Southampton Central Station is 25 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Harbour Hub Hotel Reviews

6.4

7.6

Cleanliness

6.0

Amenities

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 100 reviews
Rating 8 - Good. 27 out of 100 reviews
Rating 6 - Okay. 15 out of 100 reviews
Rating 4 - Poor. 17 out of 100 reviews
Rating 2 - Terrible. 19 out of 100 reviews

Reviews

Verified

8/10 Good

Frances

Liked: Cleanliness, amenities
Great location. Close to Oxford street for bars/restaurants. Rooms were better than expected from other reviews we read. Excellent for a short stay and for the price.
Stayed 2 nights in Jul 2026
Verified

2/10 Terrible

Sally

Disliked: Staff & service, property conditions & facilities
It was over 100 degrees in our rooms and we couldnt stay there. Stairways so narrow, we couldn't get our suitcases up. No one on sight to help. Very kind neighbors who tried. Would not recommend this property unless you are young and can withstand HEAT!!!!
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No main desk no elevator, narrow dirty staircase, only a email to direct you how to open your door, very hot, old ragged furniture, extra tiny bathroom, no help available , we left and had to go to a second hotel
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Kirsten

Liked: Cleanliness, amenities
The room was clean and spacious, and for what we paid we can’t complain really. We were a bit worried about the road noise but had no issues. The rooms could do with some maintenance (no loo roll holder, bathroom shelf wedged up with pennies, broken plug socket) and better clarification on the access process as the code didn’t arrive til 12 the day of and we weren’t sent a form to fill in prior. But all in, we enjoyed our stay. Great location, and easy to walk to shops and restaurants.
Stayed 1 night in Jul 2026
Verified

4/10 Poor

Da Wei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Luxury Double Room, but it did not live up to the photos or our expectations. While the room itself was spacious and the location was excellent, there were many disappointments. There is no front desk or on-site staff, so assistance is limited. Check-in is not available until 3:00 p.m., and there is no luggage storage if you arrive early. The building has no air conditioning or elevator, and the hallways are extremely narrow, making it difficult to move luggage. The shower water was only lukewarm, and the room lacked convenient electrical outlets. We had to unplug bedside lamps just to charge our phones, and there were no modern USB charging ports. Overall, the only real positives were the convenient location and the spacious room. Everything else fell well below what we expected from a room advertised as "Luxury." Based on our experience, we were surprised to see this property receiving review scores of 8–10, as our stay did not reflect that level of quality or service.
Stayed 1 night in Jul 2026
Verified

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly it was not suitable if you have a physical disability. There is no-one to help with cases or a place to store them. Narrow, winding staircases made carrying suitcases extremely difficult. We were on 3rd floor. The room itself had broken window (not the glass) and a small child would not have been safe, the safety ties were not adequate. Door handle to bathroom had a single screw, instead of 4, could not be used. Toilet roll holder broken, extractor fan not working, gripper rod to carpet showing (I cut my toe near window). No plug in wash basin. No air conditioning. Need I go on ?! Would not call this a hotel, just a very stuffy room above a pub with noise to match.
Stayed 1 night in Jul 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities
Great location just a short walk from the pubs and restaurants on Oxford Street. Convenient parking in College Street car park. For what we paid, it was what I expected and better than other reviews led me to expect.
Stayed 3 nights in Jul 2026
Verified

4/10 Poor

Erin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A good location and cleanliness are all this “hotel” has going for it. No elevator, no USB ports, no bathtub that it advertised. It doesn’t even have air conditioning! It was ungodly hot, especially trudging up the stairs.
Stayed 1 night in Jul 2026
Verified

6/10 Okay

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great basic hotel for the young and agile. Not so good for over 70’s. No lift and 3 flights with heavy luggage.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Claude

Liked: Cleanliness
Disliked: Amenities
Room was clean. Bed sheets were way too small for the king bed. We had no towels, however, they did drop off towels a few hours later after sending an email. The area is fairly quiet and it’s conveniently situated close to restaurants and the cruise port. We do recommend this hotel.
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst ‘hotel’ I never had! No staffs are onsite. Where is no elevator and the stairs is very narrow and steep. With my suitcases, I almost fell down. The room is small and the furniture is very old. The ceiling light is not bright. The two lamps are not working! No air conditioner. The glass is not clean. The bathroom is small and smells odor terrible mold. The towels are small. Washer and dryer don’t work. The pictures on the web are not seen and fake! I strongly it recommend this place.
Stayed 1 night in Jul 2026
Verified

4/10 Poor

Lori

Disliked: Cleanliness, amenities, property conditions & facilities
You could not pay me to stay there again, there is no reception and check in was not convenient, they charge 10 GBP to store your bags before check-in, many flights of stairs to our room, no elevator, no air con and left with bites which suspect were from bed bugs. 😫
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Jodi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not what we expected. Be careful to not confuse this with the Harbour Hotel in Southampton. This place does not have a front desk, our toilet seat was broken and the window would not shut. On the positive side, it is located around the block from a lot of good restaurants and it was easy to get to the cruise terminal.
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

mervin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Front door wide open for anyone. Did not know there was no lift till after I paid. Communication to get info was not great. We phoned for help and left number and we are still waiting. Bedroom door was unlocked and would not lock. Slept with chair against door.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Room was clean. A lot of stairs to climb. No remote in room for tv. Nice neighborhood
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Frankie

Disliked: Cleanliness, amenities, property conditions & facilities
Inside the room is OK. Quite spacious. But outside the room is very very run down and messy, with very narrow corridor and staircase that only one person can fit through. It is an old apartment with a history, but you don't see the history, you just feel like being in a very poor neighbourhood. They charged us CAD 265, price of a 3 star hotel with hostel quality. We checked again and it was listed at 44 British pounds. We could not get in the "hotel" because the entrance digital lock was not set up with the code they gave us. It was raining and we were outside on the street. No lobby to hang around. After 30 minutes we got in but the room digital lock was not set up. Finally got in the room after an hour of hassle. Then two hours later the smoke detector alarm went off. Called them to check and it was the smoke coming off the chimney, not to spec height, of the restaurant below. They said it happens quite often since this restaurant came in. They stopped the siren but the red alert light keeps flashing. We could not stand it and went out after calling management about it. We returned in 4 hours and red light was still flashing. Finally saw the housekeeper who turned off the alert light for good. The hot water went out after I was soaped up, just like in the movie. I had to rinse myself off with ice cold water. They do give you good quality bed linen and after the restaurant was closed, we did sleep through the night.it was quite an unpleasant adventure overall.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

ELLA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think it should be made clear from the time of booking that it self check in and that there are no lifts in the building
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well-maintained. The hotel is near to lots of pubs and restaurants so it’s a plus. A bit far from the museums and stuff but not too far.. it’s walkable
Stayed 1 night in May 2026
Verified

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
The hotel is well located & has pleasant facilities. However as seniors would not recomend it. Rooms are upstairs with m ultiple narrow staircases which as an 80 plus senior made access arduous If I were a 30/40 something I would heartily recomend it Cost & location are excellent. Oxford st. With great restos & bars is less than a minutes walk.
Stayed 1 night in May 2026
Verified

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
It's a self service check-in though if you phone for help they answer quickly. Makes it decent value, carpark opposite is £9 for 10 hours and free midnight to 8am, check in 3pm 10hr parking gets you to 9am the next day, use the machine and pay by card not the app Good area for bars and restaurants Bed ok clean but not the best, basic overnight stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Only downside was the check in procedure which didn't seem to work when I attempted to it. However, door code sent and access duly gained. Nice comfy room. It mentioned about noise from outside, but didn't hear anything personally. Bed was made each day with coffee etc topped up. Made for a nice base for a couple of days
Stayed 3 nights in May 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay ...very clean room . perfect location..nice and quiet too...if like me visiting the bars in the area especially the London hotel nearby ...then it's a must .
Stayed 1 night in May 2026
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the old city and all the attractions, around corner is good for drinks and dinning.
Stayed 1 night in May 2026
Verified

10/10 Excellent

G

Very enjoyable stay
Stayed 1 night in May 2026
Verified

4/10 Poor

Michael

Disliked: Amenities
No front desk, only a phone number to call for help. Check in is strictly enforced at 3:00pm. The four digit code, sent by email after you pay, to open the front door begins working at 3:00pm. No safe room or place inside the hotel to store your suitcase if you arrive before 3:00pm.
Stayed 1 night in May 2026