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"The hotel is old, but the bedrooms were acceptable, even if rather antiquated. The staff was helpful, but the big issue was the breakfast. It could not be even called a breakfast. The coffee was undrinkable., there was nothing fresh at all, packaged porridge was the only thing really available to eat, no toast no fresh produce no fruit. It was disgusting."

"Staff was super rude and not helpful at all. My credit card just expired and I didn't have another one with me. They would not accept my debit card for the $250 deposit even though I already paid for the room so I wasted $160 bucks and was treated very poorly for nothing. Definitely would not recommend."

"This is a very clean hotel and the staff is friendly. I stayed on the top floor and it was quiet and safe. It is also walkable to multiple shops and restaurants. "

"We love this historic hotel. It is always clean and tidy and the staff members are always so friendly and helpful. It's a great place to stay to be close to the harbor and downtown Sitka."

"If you are looking for “historical” this is your spot! Stairs are ridiculously steep. Carpet in rooms. No air. Staff is very friendly and accommodating. "

"This property is our go to location when visiting family in Juneau. The rooms are clean and conveniently located to Fred Meyer and Safeway and the airport. Just a short drive to downtown in one direction and to the Valley and Auke Bay in the other direction. We’ve never been concerned with safety and there is sufficient parking close to the entrance. "

"A clean spacious unit. A friendly staff. The place felt completely safe. Highly recommended by a world traveler. The place to stay during a visit to Juneau."

"Need an airport shuttle! Quiet, especially the back corner room. Good breakfast but not included. Nice to have room cleaned every day!"

"The hotel was clean and a nice condition, but beginning to show its age a little bit. The bathroom was clean with plenty of hot water. Bed was comfortable. I recall this a good standard hotel, but not luxurious."