"The doors never functioned properly at any time during our stay. Every time we left the room, we had to wait for someone to open the door for us. In addition to the door issues and the heat, there were dehumidifiers placed throughout the lobby due to high humidity caused by a broken sprinkler line, according to the staff. We requested that our room be cleaned on three separate occasions, and it was never done. The service was terrible. The only employee who provided proper attention was...

"I only was in town for a convention so the mini snack book was great"

"The staff were very helpful and nice. The room was clean and comfortable."

"Todo muy bien"

"Terrible"

"The second bed near the window had a broken mattress. When you sit on it, there’s either no springs or they are broken because you sink down to the wood base of the bed. Checkin took almost an hour even though we pre-checked in online. 8 people in front of us and only 1 desk clerk at the counter. The other guy was just standing around doing nothing. Parking lot was FULL and difficult to find a place to park. People were parking on the curb because there was no where else to park since lot was...

"Charged me twice for a hotel room"

"The room itself was great. Comfy bed and clean hot shower. However, we left something behind and it was extremy challenging to get it back. The woman on the phone said she couldn't leave the desk to check our room and yet when we arrived back, she was nowhere to be found. Not the greatest customer service."