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"The hotel is a bit outdated esthetically, but otherwise it's in a great location. "

"Wonderful location to Universal Studios, free shuttle from hotel and Metro station nearby to get to Hollywood Blvd. Staff was wonderful and helpful. Hotel was so nice and reasonable in price."

"It was just a great hotel overall."

"Very easy to head out to Disneyland. We've stayed here 2 times now and will be staying again. The staff is always nice and helpful. Great value and convenient. "

"Great "

"Loved: - beautiful art-deco building retrofit into hotel, especially the lobby and elevator - minimalist room design - great view of downtown skyscrapers from room - rooftop pool, view - walkable to convention center Not a fan: - bed very low, hard, like a futon - rooftop restaurant food quality poor - ground floor restaurant never open - area near hotel very heavy with homeless people (less panhandling, more crazy and yelling)"

"Perfect"

"Hotel stay was perfect. Parking prices were shamefully high."

"I liked the customer service and the options to eat within the hotel. I want to thank Evelina for her kindness and wonderful service upon my checking into the hotel!! She worked the front desk "