"We have stayed at this hotel years ago. We were looking forward to staying again. However. We had a robe left in our room from the traveler before. Our waters were not restocked nor were the Q-tip and vanity items. I think it was truly missed by house keeping. The bed and towels were cleaned so we didn't make a fuss"

"We had a great stay at Kona Kai. The front desk staff is very helpful and friendly. We had massages at SpaTerre, which were fabulous. We’d stay here again."