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"Breakfast lacking"

"We stayed here because it was in downtown Ashland, which was convenient for our planned activities. Our room, while on the top floor and with a nice view, was not as clean as expected. There was popcorn clearly visible on the floor near the sofa from a previous guest; there were visible stains on the carpet; there were coffee(?) stains on the night stand surface; the only glass in the bathroom was smudged and obviously not washed. The coffee maker and the provided "pods" were not compatible so no coffee in the am unless we trecked down to the mezzanine level and carried it back up. Also, the only vent in the room/bathroom was over the toilet area and blew gale-force wind into the bath and shower area. Not comfortable! Won't stay ever again."

"I made a mistake with the original booking, and the staff resolved the mistake with ease!"

"Here’s a tightened version under 1500 characters: We stayed at Lithia Springs Resort previously during the winter and really enjoyed it, which is why we came back. We stayed in the same room again, Room 31, and originally booked 2 nights but added a 3rd because we bought groceries to enjoy the kitchen and wanted another sunny pool day. Unfortunately, this stay was very disappointing. We ended up leaving midday on the 3rd night because my wife couldn’t handle another night in the room with a 2 month old and a 2 year old due to the heat. In winter we never noticed because the fireplace kept the room cozy, but in warmer weather the AC barely worked and was not blowing cold air at all. We brought it up to the front desk and it was treated like this was normal. We were told maintenance would come the next morning, but nobody ever showed up. The pool and hot tub were also much dirtier than our last visit. We understand it’s outdoors with beautiful landscaping so leaves and bugs happen, but it felt like the pool needed more frequent cleaning and circulation throughout the day. Breakfast is an extra $5 in a cute outdoor area, but the food itself was underwhelming. The grounds are beautiful and the room was clean, but for these prices several things should be much better maintained."

"The front desk was very helpful. Maybe I didn’t research enough, but the listing said there was a restaurant nearby that offered breakfast, lunch, and dinner. However when we arrived at 5:30 after a long drive, we found the hours for the restaurant were 11-5 and closed Monday-Wednesday. I’m not sure how breakfast and dinner are offered with those hours. We were able to get snacks from the little store attached to the front desk to tide us over. We also did not see in the listing that the cabins do not have tv. My fault to not research better. The bed was comfortable but we were disappointed in our stay. Please research that you want something very rustic and if that is your jam, you will enjoy it."