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Room was lots of space, clean and team flexible with our late arrival.

Good accommodation

Beautiful studio apartment which was clean and the added bonus, secure underground car park. Fresh, clean and obviously new and well finished Bed was comfortable and kitchenette had lots of utensils and cookware to use on stove top or microwave.

Amazing service and facilities!

there is a good apartment kind of noisy and the curtains didnt make a black out

Parking was a little on the cramped side but manageable

Great shopping Centre’s just close by and the Village cinema next door was a highlight as well. Lovely bed and a super cozy environment. Had a lovely and pleasant stay at Novotel

We stayed there twice during our 3-week visit to family in the area. Very convenient location in the Cheltenham shopping area, and close to the train station. We appreciated space to spread out and eat in the apartment. The underground parking is somewhat challenging for larger cars.

Nice hotel

Room is clean, the living and dining area look exactly like pictures. The kitchen is fully equipped for cooking. The parking lot looks safe. The check-in and check-out process were considered smooth. My only complaint is the noise from the renovation from upstairs unit at 7am.

This hotel is was lovely find. Recently under new management it is a work in progress regarding opening the Bistro but hopefully it will open soon.. My room was upgraded from standard to a very spacious room with a separate bedroom and a spa. Very clean, very comfortable and unexpectedly quiet. I was on the ground floor facing Blackburn Rd, however there is a very solid concrete fence that provided an excellent buffer between the room and the traffic. It must be said there are a lot of rooms...

I lived in one of the apartments for 2 months and it was great. I was always excited about coming home because I quite liked my room. The staff are very lovely and helpful. Mind the door lock if you want to go to the balcony. You may lock yourself out and you will need to ask someone to rescue you.

Excellent value