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"Great location, helpful staff"

"All good at hotel. Staff was great"

"yes"

"Every time I stay, it is amazing. I absolutely love this hotel 10 out of 10."

"staff was great "

"This was such an amazing last minute stay! Had no idea you get access to 3 different hotels when you stay with Natura and they gave us free zoo tickets! Everything was so clean and well maintained. They only had a huge room left but it was so freaking nice for the deal we got. Nothing but good to say..Just wish it were nicer out to enjoy all their outdoor activities as well. This place is definitely the best bang for your buck. All the staff were so nice as well."

"Customer service was great until staff didn’t communicate properly about the parking and when told they made a error now she had to talk to other staff and I wanted a regular room they gave me a hearing accessible room when trying to change it I was given the run around thru Expedia and request wasn’t granted cause Expedia said they couldn’t get into contact with anyone and ask for a refund and repurchase the room like how is that a good option? Overall love the hotel and hope I get my refund for parking"

"Breakfast buffet not worth the price "

"Staff was friendly and knowledgeable. We appreciated the free shuttle offered by the hotel and used it three times during our stay. Rooms spacious and clean. Bed was very comfortable as well."