Search Villas in Southwest Victoria

"Pool wasn't heated, broken heater, wasn't told it was out of commission when we booked."

"Hello, I recently stayed in Room 7 (river view) and unfortunately experienced several issues during my stay. I did report these concerns to reception at the time and was advised they would investigate. I also followed up via email but have not received a response. The main issue was a leak in the corner of the bedroom. Over my two-night stay, I noticed my clothes becoming damp, and by the time I checked out, the room had developed a strong mouldy smell. Some of my clothes were damaged as a result. Additionally, the heater in the lounge area was leaking water, which was running over the TV, creating further concern. Overall, this experience was quite stressful and disappointing. I was advised that someone would follow up with me, but I have yet to hear back. I would appreciate an update on this matter and how it will be addressed. Thank you."

"With breakfast included in the room rate for us it was a no brainer to have a cooked breakfast. It was willingly prepared hot and tasty. The staff were friendly and accommodating. "

"Nice convenient property and coffee shop downstairs. "

"Basic comfortable room, however no cutlery for eating delivered/takeout meals. Facility clean and inviting. Unfortunately walls are thin and the neighboring room had very noisy guests, who laughed and spoke loudly all night and early the next morning, making it hard to get a good night rest."

"Room very clean and spacious. Food at Franca’s was beautiful"

"Very good"

"Breakfast was amazing! So many healthy, tasty options! "

"Such great staff at the restaurant. Cindy the manager was so very friendly and happy and welcoming. Fabulous weekend."