رحلات استجمام في من

"Lovely place"

"Room was recently renovated, had a good size, comfortable beds, and clean."

"3 nights at hotel booked through Expedia. I informed Expedia that my travel plans had changed and I would only need 2 nights. Apparently Expedia failed to pass this on to the hotel so when I arrived I discovered that the booking had been canceled because I was a no show on my first booked night. The hotel was unable to accommodate me for the remaining two nights. An Expedia agent helped me book another [more expensive] hotel in the city."

"Everything"

"Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...

"During our stay a customer left clothes in the washing machine for over 24hrs. We expressed our concern to the front desk as our team needed to wash uniforms. One of the parents had to drive to a local laundry mat to wash and dry. Highly disappointed with conflict resolution especially when they knew who the clothes belonged too."

"No microwave in the room"