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"This is the best hotel in chania. I would not stay anywhere else. The breakfast is perfect. The room is completely brand new and the staff is very friendly. I would only stay here. Five star service."

"It was great location and stay but the only complaint was that the adult only pool closed at 6pm, and the kids pool closed around 7:30. They said this was because the resteraunt was serving dinner. This was sort of annoying since i want to swim in the early evening after coming back from being away from the hotel doing other activities during the day. It was still very warm and there were over two hours of sun after the pool closed. Other than that though it was a great place and we had an amazing time in Crete. "

"It was great "

"The night manager, Vasilis was particularly hospitable, kind, and helpful. His help was much appreciated."

"This hotel was definitely a 5 star hotel. It looked new and clean. The staff were exceptional. The amenities that we used were perfect. I would absolutely stay there again."

"Maria, at the front desk, was especially helpful. She guided us to outstanding restaurants, beaches, and surrounding towns. She should really be a travel agent. But we are glad she’s at the front desk. He entire staff was extremely kind, competent, and wonderful. "

"The rooftop decks were not usable due to the heat. The views were not very good. The service was outstanding "

"Upon our arrival we were upgraded to a suite and it was excellent. the front desk staff were super accommodating and always seemed to be working, no matter the hours. The rooms are spacious and super clean. We rented a car and there was underground parking. We love walking and could easily walk to the old town ( about 20 minutes) and eat and shop. However, there was also an amazing bakery about one block ( around the corner)from our hotel where we picked up breakfast and sandwiches for the day. There was also a grocery store about 2 blocks away to fill the fridge that's in the room We'd definitely stay here again."

"Never have we stayed at a property that so exactly met expectations based on the booking website. We were greeted with the news of an upgrade and delighted by the welcome gift of a bottle of local wine. Our room was pristine, comfortable and spacious. I particularly liked that the two pillows on the very comfortable bed were firm and soft so you could choose your preference. Our water view was stunning and enjoyed our wine on the balcony. The staff is friendly and very helpful and the breakfast was tasty with quite a bit of variety. We enjoyed the splash pool on the top floor particularly since my husband is not a beach fan and enjoyed conversations with other guests. It's also a great place for a sunset cocktail. The young woman who checked us in gave us several suggestions for dinner. We highly recommend AlmyVita (amazing food and cocktails) and Salis. My only recommendation would be luggage racks. There was plenty of floor and closet space but no where to place bags in an elevated spot. We prefer not to place bags on furniture."