Find hotels near Spruce Maze, Ottawa from AED 182

"The conditions of the hotel were lovely even with the renovations going on."

"Great front desk staff. Very welcoming and helpful."

"We were there for a work event. Check in was great, the rooms were ok. The entrance was very narrow until you reach the bed. Very small area. I sensed that the room needed to be aired out. The pillows and mattress were, "well used" and had an air of that as well. When I was working from my hotel room, the cleaning staff wanted to clean my room. We were gone from 7:45am with the door tag on! It was 3:45pm to 4pm when they asked me to leave the room as they wanted to go home for the day. I had to go work at the work station in the lobby with NO privacy for me to make calls. It was there that I had a converstation with the hotel chain head office gal. I wished I had her name! I explained and she listened. The guy at the front desk was not helpful for my situation. That was frustrating for me. I suggest checking which folks are GONE at early hours and clean those rooms first! Although I sympathize with the girls wanting to go home, it didn't help me at all with deadlines for my job. "

"The rooms were clean and the staff were very friendly."

"The staff are super friendly. The hotel looks to be newer, which I liked. Super close to the Canadian Tire Centre and they offered a shuttle there and back for the Ottawa Senators game (very low fee). We loved this convenience! Every day they had fresh baked cookies out at reception. Was a nice treat and a nice touch. The only thing that wasn’t a wow was the food in the restaurant. I would definitely stay here again. "

"Clean and comfortable "

"Had a problem with the toilet running. Eventually we had to turn the water to the toilet off as it was keeping us up all night. When we let the front desk know about the problem all they said was oh sorry about that. What kind of customer service is that? Won't be back "

"Room was very nice, the heat was on and lowest it would set was 18.5, windows are able to open though which helps. Good blackout curtains. Fridge in room. Microwave at request for free to reheat food if you need it. They have a cafe too that has a coffee and breakfast sandwich for $8 and other snacks / sandwiches "

"We were pushed to a different property( residence) The excuse was plumbing,who knows! The house we ended up in was a further drive, the walkway was not cleared off,so we had to muck our way through the slush, doorstep was extremely slippery due to a build up of ice with fresh snow on top. Very dangerous. No towels until we asked. No coffee pods for the coffee maker that was provided. Narrow staircase into a basement, with no emergency exit in case of fire. Absolutely no improvement for our second night stay. Hotel.com really dropped the ball."