"Besides the property being dated and in need of renovation, our TV would not turn off and there was a terrible sewer smell in the room. I asked to have it fixed many times. It would go away for awhile and then come back overnight. They said they did not have another room for us to move to. "

"Hotel was very good. Room was excellent though the air conditioning was a little noisy at times. Very nice cooked breakfast with plenty of choice. Car park was very useful, though the costs given on the phone were doubled with no notice due to there being an event on at Wembley Stadium! Would definitely use the hotel again."

"The hotel is old and lovely, in a good location between Kensington Olympia and Hammersmith. There are bus stops right outside. We stayed in the Churchill Suite, which was very nice. Unfortunately, there was a bit of a smoky smell upon entering the room although it's a non-smoking property. Plus, it's in the basement and there were a lot of creaking sounds from the ceiling. All the usual amenities were provided but there was no sign of the bathrobes! We didn't eat at the hotel so can't comment on...

"Very clean room. Small, but excellent location, close to the tube and tons of cafes and restaurants. The staff was accommodating in allowing me an early check-in on short notice. I would stay here again for sure. I would just ask for a room higher up in the property to reduce street noise at night."

"Kitchen had kettle and a microwave and assorted cutlery. Nothing particularly useful. "

"Good location with comfortable bed."