"Staff:
I was greeted with a smile and/or verbal acknowledgements by all employees in my vicinity during my guest stay including front office staff, housekeepers, and perceived security staff throughout the hotel.
I was provided complimentary water by a team member in the AM hours without asking. I liked that.
The housekeepers I interacted with were friendly and polite.
I did not know team member names.
Room:
Shower gel bottle in guest room was empty upon check-in. A team member replaced...
"We had a wonderful stay at the Riu Times Square! The staff were incredibly friendly, welcoming, and always happy to help. Our room was clean, comfortable, and exactly what we needed for our trip to NYC.
The breakfast experience deserves special recognition. It was exceptionally well organized from start to finish. The check-in process, moving through the line downstairs, being escorted upstairs, seated promptly, the buffet selection, and the quick clearing and resetting of tables all ran...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.