Travelers find a tranquil escape at Courtyard Chicago St. Charles, where the lobby's cozy fireplace welcomes after a day of meetings. The property sits in the heart of the business district but provides garden views, free WiFi, and all-day American cuisine at The Bistro.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 4.95 to 11.95 per person
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Courtyard Chicago St. Charles have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Courtyard Chicago St. Charles?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Courtyard Chicago St. Charles on 7 June 2026 start from AED 393, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Courtyard Chicago St. Charles pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Courtyard Chicago St. Charles?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Courtyard Chicago St. Charles?
Check-out is at noon.
Where is Courtyard Chicago St. Charles located?
Situated in the business district, this hotel is within 1 mi (2 km) of Charlestowne Mall and Dellora A. Norris Cultural Arts Center. Dupage Expo Center and St. Charles Heritage Center and Camp Kane are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The place was amazing overall! Nice and clean establishment, very nice lounge and dining area. Cookies in between meals! Will definitely be back for a longer visit next time!
Anthony
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Keisha
26 February 2026
Liked: Cleanliness, amenities
Friendly staff members and customer service representatives.
Staff was great, room was very good but bathroom needs tlc.
Murat
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Andrew
16 October 2025
Liked: Cleanliness, staff & service
Service was awesome, front desk staff was super friendly
Andrew
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Kenneth
22 March 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026
Kenneth
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Tammy
16 January 2026
Liked: Cleanliness, staff & service, amenities
Check in was fast. Room was very clean and spacious, had a beautiful balcony, was very close to the theatre we were going to. Had a beautiful lobby area. Fireplace with couches, tables with chairs. The Bistro was excellent for breakfast. Everything was very fresh. The staff were extremely nice. I would say the only downer was the pool was small but very clean. I would definitely stay here again. Very affordable also. Thank you it was wonderful.
Tammy
Stayed 1 night in Jan 2026
Verified
8/10 Good
Christopher
17 November 2025
Liked: Cleanliness, staff & service, amenities
Clean room. Courteous staff. Breakfast burrito was amazing.
Two thumbs up for a very quiet hotel stay with good (Starbucks) coffee available in the lobby in the morning. Staff was friendly and helpful. A tiny, indoor pool is perfect for smaller kids. Like a lot of hotels, this one is suffering from a lack of staff so the on-site bar and restaurant were closed during my stay. If that is important to you, call ahead to see if they will be open during your stay.
The room was clean and the bed was comfortable. It would have been nice to have a microwave in the room. There was coffee but to say that they made some food was a joke. No one was behind the counter of what was the “restaurant area” and it was dark. Other than that they had a small pantry area to buy food but nothing in your room to warm it.
The staff was fine. The room smelled, shower and tile had rust stains, the water wasn’t very hot in shower. The walls in bathroom had stains on wall paper. Front desk offer switching rooms too tired to even want to switch. The fridg in room didn’t work and they didn’t even have a microwave in room.
Good location. Freindly staff. Their elevator was pretty slow but we were on the 2nd floor so it wasnt too much of a hastle to take it. The room was clean for the most part (some minor stains on the couch). the Water took a minute or two to heat up and bathroom felt a little outdated but the bed was very comfy. AC worked well. A pleasant place for my 1 night stay!