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"Room was clean (although there was a half eaten pizza from the last guests that the cleaners missed and was there throughout our stay), the basic service was great breakfast was good and staff were helpful and friendly. The view from the bar and restaurant was great. As it was a special occasion we had paid extra to upgrade the room and were a bit disappointed with that. We paid for a signature sea view room and while we did have a sea view all we could see from our bed was the wall of the hotel, so couldn’t really enjoy it. The room was also quite tight and looked like we had been given one of the smallest on the floor which was also disappointing. I would stay here again but would say that the upgrades are not worth it. Stick to a standard room and you won’t be disappointed. "

"Everything walkable and a great standard of INN type accommodation "

"Very nice stay, family friendly place, kids love the pool and breakfast. "

"The room we stayed in was very dirty, hairs all over the bathroom sink and marks on the walls. Found a false nail on the window sill. The furnishings were worn and damaged. We ended up moving rooms because it was so dirty. The property is very dated and you could hear everything in the rooms above and next to us. The hot tub needed to be cleaned and the water was not hot. The pool was ok!"

"Booked and paid last year for room with king bed. Didnt get that. No explanation why from staff. Room was in old part with no ventilation and double bed that needed to be replaced years ago. Pillows were terrible. Floors created and shower water got stuck on scalding and needed to be fixed. All over very disappointing stay. "

"Wifi was working. Room was ok. Improper heating in the room."

"Amazing stay as expected "

"My partner and I had a wonderful three-night stay at Rhinefield House for his birthday. The staff were all excellent - a special mention to Deborah at breakfast and afternoon tea, whose warmth and personality really stood out - but everyone we encountered was lovely. They also made a thoughtful effort to acknowledge my partner’s birthday, which we hadn’t expected and really appreciated. We were lucky with the weather, which meant we could properly enjoy the beautiful grounds, especially sitting by the pond - a real highlight of the stay. A couple of minor points of feedback. On the first morning we were woken at around 5.30am by a fairly loud, continuous noise, like a motor running. This did continue intermittently throughout the stay, including late at night and early mornings, although not quite as loud after the first instance. It wasn’t disruptive enough for us to request a room move, but worth noting. Secondly, the outdoor pool is open from 9am to 4pm. As we were out during the day, it would have been nice if it stayed open later. We did have a look while passing and it looked like it could do with a bit of attention - there were leaves in the water and it didn’t feel particularly inviting. Appreciate it’s early in the season, but a bit of upkeep here would go a long way. I mention these as constructive feedback rather than criticism, as overall we had a really lovely first stay. Thank you to the team - we would definitely return."

"The hotel is well located within Lyndhurst and for the New Forest. Staff are polite and friendly, there is large car park for the hotel. Good Breakfast, from continental to full English. Our room was clean and well maintained, with a comfortable bed. "