Is Holiday Inn Express St. Louis Arpt - Maryland Hgts by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express St. Louis Arpt - Maryland Hgts by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express St. Louis Arpt - Maryland Hgts by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Holiday Inn Express St. Louis Arpt - Maryland Hgts by IHG Reviews, Deals & Photos 2025

Q: Where is Holiday Inn Express St. Louis Arpt - Maryland Hgts by IHG located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Hollywood Casino Amphitheatre and within 3 mi (5 km) of Centene Community Ice Center and Hollywood Casino. SSM Health Rehabilitation Hospital and Historic Aircraft Restoration Museum are also within 6 mi (10 km).

8/10 Good

Nic

21 March 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It's just right hotel for the right price!

Stayed 2 nights in Mar 2023

8/10 Good

Brittany

24 June 2023

Liked: Cleanliness, staff & service

They are in the middle of a remodel so things weren't perfect, but the staff was nice and my room was nice and clean. I'd stay again.

Stayed 1 night in Jun 2023

2/10 Terrible

Vicky

2 July 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The breakfast was a wide range of choices and a long range of time that it was available It was fairly close to the Hollywood amphitheater

Stayed 1 night in Jul 2022

6/10 Okay

Jackie

6 August 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Professionalism of the staff

Stayed 2 nights in Jul 2022

10/10 Excellent

Amanda

26 September 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

Pam was very friendly and helpful and we appreciated it very much when she allowed me and my friend to stay way past checkout because my friend was too sick to make it to the car. Pam was very understanding and was able to give us a few more hours for her to rest.

Stayed 1 night in Sep 2022

10/10 Excellent

Melissa

11 September 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in took a bit . I think they was having computer issues. Staff handled it well. Friendly and apologetic. Breakfast was great.

Stayed 1 night in Sep 2022

8/10 Good

Megan L.

17 June 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Outside of building falling off. It is an eye sore When you pull up. Lots of trash from Remodeling. Room Was pretty clean Except for Bathtub.

Stayed 1 night in Jun 2023

4/10 Poor

Christine

10 July 2022

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Make an appointment with your Chiropactor

The towels were all slightly damp, the bed was very uncomfortable and the curtain was torn. Not worth the price at all. My back is killing me!

Stayed 1 night in Jul 2022

8/10 Good

Terri

20 August 2022

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Broken air conditioner.

The room needs more detailed cleaning. Back of bathroom door. Floor grout, baseboards. The beds and pillows were very comfortable. The tv was great. THE WORST PART THE AIR CONDITIONER WAS BROKEN. THEY DIDN'T EVEN OFFER A DISCOUNT. It was so hot.

Stayed 1 night in Aug 2022

2/10 Terrible

Amanda

27 June 2023

We came to town for a concert with plans to stay at this hotel, and there was a sign on the door that said closed. No email, no phone call, no warning. Very tacky to leave us hanging like that.

Stayed 1 night in Jun 2023

4/10 Poor

Mike

29 May 2023

Disliked: Cleanliness, property conditions & facilities

Facility is under a remodel. TV’s weren’t working due to cable issues supposedly but ours still had the new clear plastic on it Breakfast was supposed to go until 10 am but they were out of a lot of the normal things like scrambled eggs and boiled eggs. Only protein option was sausage.

Stayed 1 night in May 2023

6/10 Okay

Marsha

21 August 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

check in was delayed due to no king rooms clean yet. Waited 40 minutes for room. Check in was 3 and we were in our rooms at 4:30. Air conditioning was questionable. didn't cool down real well. Only one bath towel and 2 hand towels. they did immediately bring more when we called.

Stayed 1 night in Aug 2022

2/10 Terrible

Stefanie

8 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t book at Holiday Inn Express!!

Well, it’s more like a non stay. The hotel was double booked, stood in line for an hour to be told there was 4 rooms left, and the first 4 in line would get them. There was about 20 people in front of me. We were 3 hours from home, to attend a concert, that we booked the room in October! No communication from hotel, no help in getting another room, just 4 rooms left. They had the bathrooms closed off in the lobby, had to walk to a gas station to use the bathroom.

Stayed 1 night in Jun 2023

2/10 Terrible

Emmy

12 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Check in was AWFUL. I asked for a manager and they informed me that there is not manager at this hotel. I could not understand that staff members, their english was not good. Very unpleasant stay. The room was not clean. Construction was occurring and the hallways had debris everywhere. Will not return to this hotel.

Stayed 1 night in Jun 2023

6/10 Okay

Cameshio

27 November 2022

Liked: Staff & service

When we first arrived, the room they gave us wasn't clean so they moved us to another room. The second room was clean, but didnt have hot water to take a shower at 1:00am and the shower knob came off. We was looking for someone to help us at the front desk and there was literally no one to be found. We called the front desk on our cell phones ( also there are no phones in the rooms) several times and went to the front...no one to be found. The next morning, my mom spoke to the front desk attendant told her what happened and immediately she switched us to a better room. Granted they are under new management and doing renovations. The breakfast was good. You can tell they are trying their best with what they have.

Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveler

5 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Falling Down Hotel of Horror

Horrible. There is a terrible smell as soon as you walk in. The whole place smells like sewer. We waited in line for 20 min to check in because previous check ins were all coming to complain about something wrong with room. Our room was decent. No complaints except AC not working. It’s 95 degrees outside. We asked for it to be checked. 2 hours later asked again. Left for a concert. Came back to a stifling room. Asked again. Finally got him up here to be told “sorry, it’s broken. No other rooms. You’re out of luck” Do not stay here

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

19 September 2022

No Room after Booking/Paying!

Not sure if this is more of a Hotels.com issue, or this hotel; or both. After driving late at night and finally getting to this hotel, we were told they didn't in fact have a room for us. She could see the reservation, but told us that, unfortunately when booking through a 3rd party (hotels.com), your room is not guaranteed. (*Sidenote- she was nice.) Needless to say, this was super frustrating and resulted in hours of driving, exhausted, into the middle of the night. Now waiting on my refund. Will only book directly with the hotel itself from now one. No rewards system is worth that.

Stayed 1 night in Sep 2022

2/10 Terrible

Brian

18 July 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Book property months before big concert — property closed and canceled all of its reservations? Really hard to find available replacement lodging such short notice.

Stayed 1 night in Jul 2023

2/10 Terrible

William

9 July 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

I have tried to cancel or change my reservation and we could not get in contact with the hotel via Expedia or myself. I was not able to make it to the hotel or change my reservation. This is unacceptable and i would like to be contacted to explain why a taso so simple as changing a reservation could not get accomplished.

Stayed 1 night in Jul 2023

4/10 Poor

Chelsey

26 June 2023

Was unable to stay in this location due to the hotel being shut down the day prior to me staying here. However I would like to add that Expedia was amazing and quite helpful in getting my refund back as this was not my fault that the hotel had shut down.

Stayed 1 night in Jun 2023

2/10 Terrible

Kassi

22 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Rooms!

The entire first floor was under renovations. It was a complete mess! I'm glad I didn't have my children with me because there were hazards everywhere. Our room didn't have AC. We didn't realize this until we returned from our concert. The shower was dirty and gross. There was also no water pressure at all. I hate complaining, but I had to say something to the front desk. When I went downstairs to complain, I had to wait in line as there were other unhappy guests complaining. I spent $179 for this room and it wasn't worth $50! I will never stay here again. The ONLY convenience is that it is walking distance to the concert venue, however not worth it, in my opinion.

Stayed 1 night in Jun 2023

4/10 Poor

Fernando

19 June 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

My room had a stained comforter

Stayed 1 night in Jun 2023

2/10 Terrible

Katy

10 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

They charged us, but did not honor our reservation. DO NOT BOOK HERE. We arrived at 5:00pm to find people in the lobby who had been waiting over an hour and a half to check in. The listed check-in time is 3:00. The person at the counter verified our reservation of 2 king rooms and said they would be ready in 15 minutes. This guy continued to say it would be 15 minutes for over an hour. Finally they let us check into 1 queen room and said a second room would be ready when we got back from our concert. Mahamud at the front desk guaranteed it. As we left, he put up a sign saying no other reservations would be honored that night. Others asked if they could get a key and come back when the rooms were ready and were told no. There was a crowd of people trying to check in. Several of them never got rooms that had had reserved and were offered no assistance in finding somewhere to stay. When we got back from the concert there was no 2nd room available. Mahamud said the housekeeping staff left at 7:00 and the rooms weren’t finished. The 1 room we got was dirty and the toilet wouldn’t flush right. Apparently, new management bought this hotel about a month ago and started a remodel. They did not tell those with reservations that their rooms wouldn’t be ready. In fact, they just kept confirming reservations. Very disappointed in Holiday Inn Express. I’m hopping I don’t have to dispute the second room charge on my credit card to get refunded.

2/10 Terrible

Jamie

5 June 2023

Disliked: Cleanliness, property conditions & facilities

I booked a double Queen room June 4th-June 5th and upon arrival, it took us one hour to check in because there was only one person working. When we finally got to the desk, the hotel staff told me that there was not any double Queen rooms available. We then had to be switched to a kind room and one of my guests had to sleep on the couch. When we got to our room, there was urine on the toilet seat. There was a huge crack in the window, and outside the window was a huge mess, there was trash, wood, it looked terrible. I know there’s renovations happening but buy a dumpster and maintain the property so that the customers feel safe and clean. I would like to be financially compensated for my room.

2/10 Terrible

Verified traveler

14 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Worst hotel we have ever stayed in. DO NOT STAY HERE!! The cherry on top was the raccoon in the lobby eating out of the trash.

Stayed 1 night in May 2023

Holiday Inn Express St. Louis Arpt - Maryland Hgts by IHG

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