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Top Stafford Hotel Reviews
Clayton Hotel Birmingham
8/10 Good
"Staff was great. No good mirror for getting ready. No mini fridge or food storage option. No outlets in the bathroom."
Holiday Inn Express Birmingham - City Centre by IHG
8/10 Good
"We had booked a standard room - wanting a double bed, for one night - and a message was sent to you after making the booking asking for confirmation of the double room. When we arrived we were told that the type of room would be allocated at check in time and was not negotiable. We were allocated a twin room which was not acceptable. The first male receptionist we raised this problem with merely quoted company policy and was no help. We then raised this issue with Claudia as Duty Manager who understood our unhappiness at the situation and managed to amend our room to a double bed and sent us complimentary bubbles and snacks as a goodwill gift. Claudia’s sensitivity to our concern and her ability to fix the problem and provide a sweet gift was very much appreciated and made our visit very enjoyable - we have already booked again to return on 19/10. Can you pass on our gratitude and appreciation to Claudia and revoke the ridiculous policy of allocating the room type at check in - this policy was not clear at time of booking. The idea that you would allocate a double room to a pair of friends or colleagues travelling together at random, for example, with no option to select the room type seems wild to us."
The Lion Hotel Shrewsbury
10/10 Excellent
"Clean, everything worked properly, would stay again if i needed to be in the area."
Britannia Hotel Birmingham New Street Station
8/10 Good
"Value hotel well placed for utilita arena and train. Basic with no bar or food but room was good size. Crazy pump sound when flushing toilet or draining bath."
Conference Aston Hotel - Birmingham City
8/10 Good
"Great as a conference centre location"
Ibis Birmingham New Street Station Hotel
8/10 Good
"Clean room, decent breakfast good location"
Holiday Inn Express Burton Upon Trent by IHG
8/10 Good
"The room was surprisingly spacious for an Express hotel. The storage space and shelving was well thought out. A huge bed and big comfy chair and table. The shower room was very clean and well maintained. The bedroom was generally clean but there were some tea stains on the carpet under the shelving. I also noticed an old wrist band down behind the bedside table which had clearly been missed during cleaning. The reception, bar and breakfast staff were friendly and helpful. It was an especially late night/early morning finish for the bar staff on Saturday night which was much appreciated by some members of our party. The hotel was very busy but there was a good amount of parking spaces provided."
International Hotel Telford
10/10 Excellent
"The hotel is well located for shopping and checking out the area, and the staff is the best asset as they are very helpful. The room are clean and comfortable and the breakfast was excellent."