"After the high price paid per night, we still had to pay for early check in. Destination fees are too high and not negotiable. Rude messages are on display in the hotel bathroom telling you they will charge u $20 per item if you take the toiletries after your stay. Other hotels give u toiletries complimentary but not hyatt, very stingy. I would not stay again as i felt exploited. Many other options in manhattan who give you more. The bistro downstairs is overpriced too. Hot water also took...

"I did not find anything special about this hotel. I was expecting a coffee maker/hot water maker for coffee and tea, but there was only a Nespresso maker for espresso. The bathroom was not clean when we checked in as I found a used bar of soap in soap dish and waste can in bathroom full. I thought the location was okay and cabs were easy to find if you didn’t want to take an uber. I feel I paid way over $ for an average hotel. "

"Awesome bang for the buck! This place was amazing! "

"Clean room and helpful staff really spacious too with great location "