"I think the hotel lacks AC, and it was very hot during our stay. I believe the fans in the bedrooms were old and not as efficient as we have now become accustomed to.
I understand that the disabled car park is available as close as possible, but it is still some distance for those with mobility issues.
Enough moaning we enjoyed our stay very much."
"Brand new hotel in a convenient location - easy walking distance to the station and the cathedral. Parking arrangements in the nearby Forum multi-storey worked well. Staff especially helpful while getting used to the new facility themselves. Quality of food excellent both at breakfast and for all-day dining in the ground floor open plan restaurant. Prices above average but value for money in terms of quality. We came here for the Three Choirs Festival and were pleased to find a good quality hotel within easy distance to and from the Cathedral. We were given an accessible room with additional facilities to accommodate someone with mobility issues. 5 Stars all round."
"We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend."
"Nice chilled place to stay to break up our journey. Lovely, friendly staff in the motel and diner. We had a lovely meal in the diner next door. Highly recommend the cookies and cream shake with rum for dessert. Nice breakfast the next day and reasonably priced."
"Loved the old style of the building.
We had a garden room, it was very clean and well stocked
The gardens were beautiful
The breakfast was delicious and plentiful
The staff were very welcoming
A lovely place to stay"