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"We had a lovely stay and the team were all very friendly. The room was spacious and very clean, with a great shower, but the outlook was not great, and I feel that the view should be described at the booking or room description stage. The Brasserie evening meal was superb and we thoroughly enjoyed it. Our breakfast was also in the Brasserie and we were lucky enough to have a table with a river view. The breakfast was pretty good, however the cooked breakfast was luke warm, the fruit selection was lacking and the apple juice was very watery. "

"Nice enough, standard room. Quite basic."

"Really good all round"

"Breakfast was great for both vegan and vegetarian dietary requirements and there were plenty of options. There was also plenty of parking in the lodge"

"The hotel looks nice from the outside but when you go in into your room carpet had stains, bathroom smelled awful, the pictures they showed on the rooms when you booked don't look nothing like when you see it on person. Staff its nice but the rooms are not .old dirty and creepy. The only nice thing is the you can see the windsor castle from the window because the balcony looks old and unsteady wont step on it at all. Windows didn't shut closed and no central heat you had to plug electrial heaters. Won't be staying there again."

"Breakfast was good. The only downside was there was no power socket next to bed."

"Enjoyable stay "

"Room was clean, spacious and shower was great "

"We were not informed in advance that the swimming pool would be closed, which left our children very disappointed. We raised the issue with reception, but the staff were unhelpful and showed little interest in resolving the situation. Even after management became involved, we did not receive an apology. While they offered to refund our car parking, they were unable to process the refund back onto my card. After waiting 45 minutes with no resolution, I eventually gave up."