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"The best thing about this property was the staff, all were great, but one Zara was exceptional. Zara made our stay and others in my extended families stay notable. She took care of us from check-in to check-out, especially my grandnieces with special treats. Listen up Village Hotel Management, you have a gem in Zara and her customer service skills and empathy for guests should be taught to all staff. On this trip I stayed in six hotels from London to Paris to Amsterdam, but I can say that the Village Hotel stay was the second to none because of Zara. "

"Friendly staff, Clean room "

"Beautiful hotel Large room with balcony Hard pillows Lovely breakfast"

"Hana the lady on reception was amazing everything i asked her for was never too much trouble for her She is a valuable asset to your company please look after her and value her "

"worked well for three couples to have a lovely stay in Marlow"

"Staff were very professional, friendly & accommodating. We were staying here overnight to go to LEGOLAND the next day for our twins birthday. Our van wouldn’t fit in the underground parking so they arranged for us to have a slot outside the hotel which they reserved for us and we paid for on arrival. They put cards, biscuits and balloons for our twins as they knew it was their birthday which was very kind of them. Everyone we spoke to was friendly and kind. It was a ver short walk to Windsor castle and the shops & restaurants. Breakfast was self service buffet plenty of food and was top up continuously, but as per many self service style it’s not mega hit. They had a great little pancake maker machine which the kids loved though. "

"Set in really lovely grounds. Even though I stay for work it never feels like it."

"Absolutely amazing stay "

"The bed was very comfortable and the room clean and spacious. We enjoyed the breakfast."