"Great clean and spacious room (for a couple). very helpful staff, although there was an issue when it came to a member of staff had added something to our extended stay without informing us of a cost. (Extra £130ish that was unexpected on top of the actual room fee). lots of parking. As for food, we can’t attest to breakfast, but lunch in the bar was very nice, multiple occasions. Dinner in the upstairs restaurant. Now that was interesting, we had dinner twice, the first time was great apart from my partner just didn’t enjoy their gammon (not any fault of the kitchen). The second time, there was a mixup between the hotel reception and the restaurant itself so we actually ended up with a booking for 21:30, however when we arrived we’re told the last bookings available were actually 21:00. This booking was made by the same person who added something to our stay that meant we owed an extra £130 on top of the stay. They managed to seat us anyway which was amazing given the time and we had a lovely meal.
The Elemis Spa on site was incredible, my partner had a facial and a massage, on two separate days and would highly recommend.
All in all, great place, just be mindful that you might get something added to your bill without being told there’s a cost involved as we thought the gentleman was including a generous free benefit for us as we chose to extend our stay from our original plan."
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