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"Staff were lovely and helpful. Facilities fantastic. Room was ok. Did feel that it needed carpet cleaned better, as its a dog friendly room. Which we found did have old dog hair still embedded in carpet fibres. Not disgustingly dirty, but caused alleges with us."

"Style"

"Great hotel"

"Lovely hotel and very dog friendly, the staff are great and a perfect location."

"I feel the stay could have been better with greater attention to service. We paid for early check in, as we were attending a wedding and wanted to drop our things off/get ready. We were told that our twin bed set up had yet to be turned into separate beds from the king bed. When we got back at 12:30am, the beds hadn't been separated and at that point, just wanted to sleep. It was a really uncomfortable night. The room was stiflingly hot and there were only too small upper windows, not letting enough air in. It got to the point at 5am where it became unbearable, so we attempted to put the supplied fan on, but it made so much noise due to a bent fan, thankfully we managed to adjust it to stop the noise. Everything else was fine. Breakfast was good, the staff on reception were friendly... it's just a shame that the housekeeping service, broken fan, and poor ventilation in the room let the experience down. I couldnt bear to think what it would be like to stay in one of those rooms during a heatwave."

"Check-in was good, staff member was pleasant and the room was well presented. Unfortunately the room stank of cigarette smoke and we couldn't be moved to another room. Before I would stay here again I would insist that the room was a non-smoking room, it was truly unpleasant. Nice and simple continental breakfast in a lovely breakfast room with views over the river."

"We’ve just had a fantastic stay at Village Hotel Swindon. The hotel in a"

"Room wasn’t cleaned, 1 towel left in room, paid £10 to upgrade as couldn’t see tv in 1st room, then paid extra for a new room which wasn’t cleaned or fresh towels or vacuumed and not one drop of hand soap or shower gel, asked for £10 refund and still nothing"

"Restaurant very expensive. £27 for breakfast if you don't book ahead, I shall avoid in future."