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"The pools were wonderful. It is a dated resort but clean and well maintained. Lots of walking availability. Great views. The buffet was good but could use a few more options. Ordered from the menu and it was very good. Restaurant staff excellent. Walk up the mountain! It did rain one day and we didn't have a place to go. Could use a desk in room. Use online ordering for Starbucks. "

"The room was clean. The bed was very comfortable. Nice TV. Great location near the medical center and many good restaurants. The staff was kind. "

"Great overall, but no shampoo or conditioner in the room. "

"Staff was helpful and friendly. 2 star because we were consistently being charged “pending” fees even though our stay was paid for a month in Advance through Expedia. Totals $300 still pending and I’m home now. This messed up my trip because that’s money I needed for activities and to buy souvenirs for family. Got stuck in an elevator the call button didn’t work we had to use our personal phone to call them hoping we had signal to call. Room service missed a day of cleaning. We had trash and no new towels in the room. Our room door was really hard to open we had to use body force to push it open while scanning it. Breakfast was limited and not halal or kosher friendly . Only pork meats. "

"I was hoping I could post a good review to counter the negative ones. However, after having a door lock that had loose screws, a shower that was luke-warm at best, no TV remote....and this was just the first room we were in. Our second room had to slam the door to close and no body wash in the shower. One positive note about the room, you could take off foot calluses with your towel. Sound deadening between the rooms was pretty good, especially for what appeared to be an older building. Staff was super friendly and was quick to assist when we contacted them. Looks like Best Western just bought this property. Hopefully they will make improvements."

"Everything was perfect."

"The property around the room was duty, we had problems flushing the toilet, the shower water was cold, they have plastic underneath the sheets of your bed, the tv very old. The staff were very helpful and polite though. "

"The property & room were clean & there were specific rooms for my service dog. Parking was somewhat crowded but adequate. The room was sparse but clean The heating/air conditioner & bed were outstanding. The staff was wonderful & are obviously working to modernize the facility."

"Clean room but it had a smell and the sink was clogged."