Find Golf Hotels in Sunderland

"The place is fantastic. Such a rich history and you can walk it, touch it, live it for the duration of your stay. We upgraded to the Queen Anne Suite at check in and wow, what a brilliant decision that was. Need to mention every single member of staff as being a credit to the place too. We will be back. Thank you "

"I was given a Corner room with no view of the river even though I was promised a good river view when booking. The staff were very dismissive when I complained and even refused to change room when I offered to pay for an upgrade. When I asked for an upgrade they were more concerned about having to pay before even checking for availability. I find that very condescending. As big as the hotel was only one receptionist was there around 7pm and was keen on using all the time she had on the people before us. For an hotel that was well sold on the app the service and staff didn’t match up at all. 0 ⭐️"

"Rooms are ok "

"Everything was great apart from the noise level. Appreciate you are next to a busy junction and the building may be listed so you can't change the windows though. Best bed we've ever had at a hotel! And love the Newcastle artwork of Monument in the room. "

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"Great location, but no security as anyone could enter the lobby and accommodation floors via unsecured lifts. "

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Staff very welcoming in all areas "

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."