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Best Western Sur

3.0 star property
Ocean views complement modern conveniences at Sur Plaza Hotel, where high-speed WiFi keeps guests connected and laundry services add practical comfort

Choose dates to view prices

Sur Plaza Hotel offers scenic ocean vistas and thoughtful amenities. Guests can enjoy drinks at the bar, relax by the outdoor pool, or stay fit in the gym. Free in-room WiFi and on-site laundry services enhance the overall experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 290
AED 357 total
includes taxes & fees
4 Jun - 5 Jun

About this property

Best Western Sur

  • Hotel by the ocean
  • At Best Western Sur, you can look forward to free breakfast, a terrace, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), ATM/banking services, and a banquet hall
    • Free newspapers, smoke-free premises, and a 24-hour front desk
  • Room features
  • All 105 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Showers, free toiletries, and hair dryers
    • 43-inch LCD TVs with cable channels
    • Refrigerators, electric kettles, and daily housekeeping

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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: OMR 75 per vehicle (one-way)
  • Airport shuttle fee per child: OMR 75.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: OMR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Best Western Sur have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Sur?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Sur on 4 June 2026 start from AED 290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Sur?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Best Western Sur?

Check-out is at noon.

Does Best Western Sur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of OMR 75 per vehicle applies.

Where is Best Western Sur located?

Situated on the boardwalk/promenade, this hotel is within 3 mi (5 km) of Sunaysilah Fort, Bilad Sur Castle, and Sur Traditional Souq. Sur Maritime Museum and Sur College of Applied Sciences are also within 6 mi (10 km).

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

6.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 109 reviews
Rating 8 - Good. 63 out of 109 reviews
Rating 6 - Okay. 20 out of 109 reviews
Rating 4 - Poor. 9 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

Reviews

Verified

10/10 Excellent

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very good food, and super clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nibras

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place, friendly staff, clean room
Stayed 1 night in Mar 2024
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was a bit hit and miss. Rooms basic. Dated. Has great pool great bar.. food was hit and miss. Location was good
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Réal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality vs price, nothing to complain. We ate at the restaurant, service and food was excellent. We also took advantage of the their pool which was a plus for us.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Puneet

Disliked: Cleanliness, staff & service, amenities
Dated room- hot water didn't work. Poor facilities overall. The parking was the only good thing.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with clean rooms and swimming pool.

Nice, refurbished hotel with clean rooms and kind staff. Hotel has a swimming pool in which you can cool down. By car you can find plenty of restaurants within 15 min distance.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The Sur Plaza hotel is a decent place to stay in Sur, Oman. It is easy to find when you drive into town. The restaurant has good food for breakfast and dinner. The staff was friendly.
Verified

6/10 Okay

Blazenka

Liked: Cleanliness
Disliked: Amenities
The staff at the restaurant were rude and very pushy. We came about 60-90 minutes before closing and they looked annoyed. We sat down and they told us we had to let them know in 5 minutes if we wanted food or we couldn’t order because they would close the kitchen. We asked if we could order shisha and they told us we had to go to the other side of the pool to do that. We mentioned we wanted to order food as well and they said “which one fo you want first. You have to eat here but smoke shisha over there” We ended up only ordering hummus and some bread because they gave us such a hard time. They came to our table about 5-6 times to see if we were finished with the food because they wanted to clean up. It was annoying and not a great impression
Stayed 1 night in Oct 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, property conditions & facilities
The only negative point is that the AC is set at a very low temperature. It's an on or off AC : no possibility to set the temperature at a desired degree or strength of air flow. It's really freezing as you enter the room. One night is enough to catch a cold!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct pour une nuit à Sur. Les chambres étaient propres et confortables. Les salles de bain mériteraient un coup de neuf mais correct dans l’ensemble
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel un po vetusto negli arredi ma pulito e personale molto cortese
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien !

Joli hôtel familial et calme : nous avions par moment la piscine pour nous seuls. Le petit déjeuner était bon, vous êtes bien localisés pour vous déplacer en voiture. Le personnel est très gentil.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Birgitte

Liked: Cleanliness, staff & service

Fint hotel til prisen.

Fint hotel til prisen.
Stayed 1 night in Mar 2025
Verified

8/10 Good

CHIRAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺は静かなエリア。ただ昼間は上階の工事の音がうるさかったです。
Stayed 1 night in Jul 2024
Verified

8/10 Good

morten

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rigtig fint og stort hotel men meget hård seng.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Roland

Liked: Staff & service, property conditions & facilities, room comfort

Séjour convenable mais des points à améliorer

Séjour convenable (4 nuits avec petit déjeuner) Chambre : quelques odeurs d’égouts dans la Sdb, pression faible à la pomme de douche Petit déjeuner : nappe et serviettes pas propres (remarque faite au personnel et à l’accueil : reçu appel du manager mais problème identique le lendemain)
Stayed 4 nights in Dec 2023
Verified

4/10 Poor

Lydia

Disliked: Staff & service, property conditions & facilities, room comfort

Chambre bruyante et nourriture infame

Nous avions une chambre côté route de grande circulation, même si la chambre était spartiate c'était surtout le bruit de la route. Fenêtres qui ferment mal, nous avons dormi avec les bouchons dans les oreilles mais ca ne suffisait pas. Sinon on décourage fortement la restauration, nourriture chère, sans saveur (buffet dont nourriture froide). On était tous seuls à l'intérieur car ils n'ont pas voulu nous donner une table dehors. Petit-déjeuner idem, nourriture basse gamme. À éviter à tout prix.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Ottavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto carino, personale disponibile. Struttura pulita e rapporto qualità prezzo molto buono.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war sehr sauber, große Poolarea, große Auswahl beim Frühstück und Abendessen sowie freundliches Personal. Würde es sofort wieder buchen.
Stayed 2 nights in May 2023
Verified

8/10 Good

Sibylle

Liked: Cleanliness, staff & service

Bon hotel pour transit

Bon hotel avec un bar. Assez bruyant pour les chambres côté route.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Scampucci

Liked: Cleanliness, staff & service, amenities
L'hotel se trouve le long d'une grande route et la fenêtre fermait mal. La chambre était donc très bruyante. Par contre, le personnel est gentil, le repas correct.
Stayed 1 night in Jan 2022
Verified

8/10 Good

PETROS

value for money
Stayed 6 nights in Sep 2021
Verified

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel with perfect Swimming pool, i really enjoyed it
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice mistake

I actually booked this place by mistake, but it turned out well. The hotel was a very pleasant place for an overnight stay. The room was spacious ( actually a surprise upgrade on my original booking ) and well laid out. Staff were very helpful. The evening meal was delicious, and the breakfast was okay - though I arrived a little too late, I think. Having fresh, rather than processed cheese would have been nicer. All in all, a good place for a business stopover.
Stayed 1 night in Apr 2021