Jl. Gubernur Suryo 1-J, Surabaya, East Java, 60271
Tunjungan Plaza4 min walk
Surabaya Plaza Shopping Mall11 min walk
Grand City Surabaya15 min walk
Surabaya (SUB-Juanda)18 min drive
Room options
View all photos for Standard Twin
Standard Twin
Highlights
Air conditioning
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
Desk
Sleeps 2
2 Twin Beds
View all photos for Standard King
Standard King
Highlights
Air conditioning
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
Desk
Sleeps 3
1 King Bed
View all photos for Deluxe king room
Deluxe king room
Highlights
Air conditioning
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
Desk
Sleeps 3
1 King Bed
About the neighborhood
Surabaya
Citihub Hotel @ Tunjungan is located in Surabaya. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Taman Hiburan Rakyat and Surabaya Zoo are also worth visiting.
Close to Tunjungan Plaza, Citihub Hotel @ Tunjungan provides amenities like a 24-hour business center and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Free self parking
A 24-hour front desk, a front-desk safe, and smoke-free premises
Luggage storage
Room features
All guestrooms at Citihub Hotel @ Tunjungan feature comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
Bathrooms with showers
Cable channels, electric kettles, and daily housekeeping
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Snack bar/deli
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
24-hour business center
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
Cable channels
Food and drink
Electric kettle
More
Desk
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: IDR 200000.00
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Citihub Hotel @ Tunjungan Surabaya
Citihub @ Tunjungan Surabaya
Citihub @ Tunjungan
Citihub Hotel at Tunjungan
Citihub Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel
Citihub Hotel @ Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel Surabaya
Frequently asked questions
Is Citihub Hotel @ Tunjungan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citihub Hotel @ Tunjungan?
Self parking is free at this property.
What time is check-in at Citihub Hotel @ Tunjungan?
Check-in begins at 2 PM.
What time is check-out at Citihub Hotel @ Tunjungan?
Check-out is at noon.
Where is Citihub Hotel @ Tunjungan located?
Situated in Surabaya, this hotel is within a 5-minute walk of Tunjungan Plaza and Grahadi. Joko Dolog Statue and Surabaya Youth Center are also within 10 minutes. Surabaya Gubeng Station is 24 minutes by foot and Surabaya Pasar Turi Station is 28 minutes.
Citihub Hotel @ Tunjungan Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 12 reviews" "
10 - Excellent
2
Rating 8 - Good. 5 out of 12 reviews" "
8 - Good
5
Rating 6 - Okay. 4 out of 12 reviews" "
6 - Okay
4
Rating 4 - Poor. 1 out of 12 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 12 reviews" "
2 - Terrible
0
7.6/10
Cleanliness
7.0/10
Staff & service
6.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
4 Dec, 2019
Disliked: Cleanliness
Ok for the price, kinda small and housekeeping don't really clean the room, they just make the bed and leave
Verified traveler
Stayed 3 nights in Nov 2019
6/10 Okay
Verified traveler
3 May, 2018
Liked: Room comfort
Disliked: Staff & service
The receptionist was talking like a robot, and very long winded.
Verified traveler
6/10 Okay
Teh
30 Oct, 2017
new
near plaza, and hotel still new, far better than surrounding old 4-5 star hotel.
Teh
Stayed 6 nights in Oct 2017
6/10 Okay
William
22 Mar, 2017
great location. not so good linen
the linen could have been better. getting old and need to be changed
William
8/10 Good
Verified traveler
5 Mar, 2017
Liked: Cleanliness, staff & service, room comfort
Nice only the WiFi not too good
First time stay here, next time will come again.
Because the location is good.
A good mid range option close to the Gubeng train station. The Arab Quarter & Chinatown are within walking distance if you enjoy exploring by foot & have the time.
Room was very comfortable with everything you needed, the wifi wasn't great on the 3rd floor & the TV hardly worked but everything was clean & the bed very comfortable.
Breakfast was good, no fresh fruit unfortunately but we enjoyed everything we ate.
Satisfied with the room condition , clean , bright n moden . Convenient to go shopping mall . But the room should include the shower kit all time coz it is the daily necessties .
El hotel en general muy bien. El desayuno había poco espacio para todos los que éramos en el hotel. El personal del hotel poco atento. Pero estaba limpio y las habitaciones eran cómodas. Lo recomendaría.