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Platinum Hotel Tunjungan Surabaya

4.0 star property
Upscale spa hotel, walk to Tunjungan Plaza

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Platinum Hotel Tunjungan Surabaya

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace
2 outdoor pools
Restaurant
Junior Double Room | Bathroom | Hair dryer, slippers, towels
Couples treatment rooms
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
The price is AED 164
Price available on 09/06/2024

Explore the area

Map
Tunjungan St No.11 - 21, Genteng, Surabaya, East Java, 60275
  • Popular LocationTunjungan Plaza8 min walk
  • Popular LocationGrand City Surabaya18 min walk
  • Popular LocationSurabaya Plaza Shopping Mall20 min walk
  • AirportSurabaya (SUB-Juanda)38 min drive

Room options

View all photos for Business Double Room

Business Double Room | Premium bedding, in-room safe, desk, laptop workspace

Business Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Separate bathtub and shower
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Double Room

Family Double Room | Premium bedding, in-room safe, desk, laptop workspace

Family Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Business Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Pool
Doubletree By Hilton Surabaya
Pool
Kids pool
Parking included
Free WiFi
9.6 out of 10, Exceptional, (46)
The price is AED 195
AED 236 total
includes taxes & fees
7 Jun - 8 Jun
Doubletree By Hilton Surabaya

About the neighborhood

Surabaya

Platinum Hotel Tunjungan Surabaya is located in Genteng, a neighborhood in Surabaya, and is near a train station. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Taman Hiburan Rakyat and Surabaya Zoo are also worth visiting.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Tunjungan Plaza - 8 min walk
  • Grand City Surabaya - 18 min walk
  • Surabaya Plaza Shopping Mall - 20 min walk
  • Submarine Monument - 3 min drive
  • Galaxy Mall - 8 min drive

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • Toko Kopi Padma - 2 min walk
  • Locaahands - 2 min walk
  • Bhek - 4 min walk
  • Ikiwae - 4 min walk
  • All Time Buns - 1 min walk

About this property

Platinum Hotel Tunjungan Surabaya

Upscale hotel located in Genteng
Located close to Tunjungan Plaza, Platinum Hotel Tunjungan Surabaya provides an airport shuttle, a terrace, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Massage treatment rooms, a front-desk safe, and concierge services
Room features
All 292 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with hair dryers and toothbrushes and toothpaste
  • 49-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: IDR 170000 for adults and IDR 85000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 4 spa tubs
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting services
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Conference space (6954 square feet)
  • Meeting rooms - 18

Outdoors

  • Outdoor entertainment area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 170000 for adults and IDR 85000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Platinum Tunjungan Surabaya
Platinum Hotel Tunjungan Surabaya Hotel
Platinum Hotel Tunjungan Surabaya Surabaya
Platinum Hotel Tunjungan Surabaya Hotel Surabaya

Frequently asked questions

Does Platinum Hotel Tunjungan Surabaya have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Platinum Hotel Tunjungan Surabaya?

As of 24 May, 2024, prices found for a 1-night stay for 2 adults at Platinum Hotel Tunjungan Surabaya on 2 Jun, 2024 start from $53.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Hotel Tunjungan Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Hotel Tunjungan Surabaya?

Self parking and valet parking are free at this property.

What time is check-in at Platinum Hotel Tunjungan Surabaya?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Platinum Hotel Tunjungan Surabaya?

Check-out is at noon.

Does Platinum Hotel Tunjungan Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Platinum Hotel Tunjungan Surabaya located?

Located in Genteng, this spa hotel is within a 10-minute walk of Tunjungan Plaza and BG Junction. Grahadi and Joko Dolog Statue are also within 15 minutes. Surabaya Pasar Turi Station is 20 minutes by foot and Surabaya Kota Station is 28 minutes.

Platinum Hotel Tunjungan Surabaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Mar 2024

10/10 Excellent

Abd Shukor Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking might be trouble because limited and limited room maunuver for vehicle.
Stayed 3 nights in Feb 2024

6/10 Okay

j

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
lengthy check in. Room is standard, but bathroom is small and narrow. Bed is nice and firm. AC not cold enough in our room. Breakfast is OK
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Rusli

Stayed 2 nights in Jul 2022