البحث عن فنادق في سيرفسايد بيتش من AED 258

"Nothing"

"We didn’t pay for an oceanfront view, so I knew we’d have a street view but I expected to still have a personal balcony. We got to the room and opened the balcony door to find the roof. When talking to other guests on our floor, we learned that everyone on the 2nd floor without an ocean view had access to the roof. Needless to say, we kept the balcony door locked because it seemed like a potential security issue. The staff was polite and helpful. At first one of our room keys wasn’t working...

"The Staff was absolutely helpful and overall everything was in an excellent condition! Will definitely stay here again"

"El parqueadero"

"Villa rooms were very dated and not very clean. Resort double booked me and was not helpful at all in resolving the problem. Two different guests who checked in before us also had problems with their reservations. We were locked out of our rooms after one trip to the car with our luggage even though it was two hours before check out time. We had to find a housekeeper to open the door to retrieve the rest of our luggage. We were told the staff must have entered the lock out time incorrectly."

"Staff"

"The staff was great both days! The room did have a mildew smell to it."

"This has been by dar the worst hotel stay of my life. The air conditioning was down in most of the hotel. My room thermostat was at 75 degrees most of the time. An engineer came to assess the issue leading to water leaking onto the carpet from bleeding the unit. An elevator was down leading to long lines in the lobby and having to allow multiple elevators pass since there was no room. Having to walk down the stairs on multiple occasions. Then to top it off on our last day there was a flood...

"Everything was great"

"Great stay, very clean. Wonderful staff. Obviously an older property. Door to the bathroom hit the toilet and no soap provided."