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"Tha staff were very helpful and polite, the hotel is well positioned for access to A1 and local bus route to Town. The room was perfect with plenty of room and an extra large bed. We had dinner in the hotel there was plenty of choice and all freshly cooked, excellent."

"Second stay here. Fab place, full of character and quirkiness Great location! Great staff, though could do with a couple more as only 3 working in a very busy pub...and they worked hard and with a smile 😃 Seemed a little less loved this time, sadly, like a bit of paint was needed, but still a great place!"

"È stata un'esperienza meravigliosa. La struttura, accogliente e calorosa, si trova a Warkworth, paese che consiglio molto come base nel Northumberland per la sua atmosfera unica e suggestiva. La camera è moderna, ampia, dotata di un comodo letto e arredata con gusto. La pulizia quotidiana della stanza è stata compiuta in modo accurato. Menzione speciale alla colazione: buonissima! Si può scegliere un unico piatto cucinato ma vi assicuro che al Bertram's cucinano con cura. È un posto in cui...

"A lovely stay in Alnwick in September 2026. We had a large room with a view of the castle. Breakfast was very good as were the evening meal options. Staff were all friendly, helpful and seemed very competent."

"Beautiful room with lots of lovely touches including the cookies and the cafeteria coffee. The choice of breakfast was really good and the coffee was great. The staff were attentive and very welcoming and gave us good suggestions of where to go and where was good to eat. A very special place we hope to go back soon. H"

"Staff were friendly and helpful. Lift was out of order for all of our stay which was not good as I have arthritis in both knees, left hip and right shoulder. There were a lot of stairs - this spoilt the holiday slightly for me"

"Room was clean with tea /coffee in rooms rooms could do with updating breakfast was nice and ample parking Pleasant stay"

"Good staff service. Room and bathroom very modern and clean, bed was comfortable and had a great sleep. Breakfast was good quality lovely fresh fruit. Great location and very friendly staff."

"Very impressed,excellent hotel"

"This is one of the better Premier inn locations. Staff were available and it was reasonably clean. It was also quiet."

"Stayed with my wife for a one night break. The room itself was very nice and clean but unfortunately the bathroom/toilet had a rather unpleasant smell suggesting there were issues with the drains. It had been raining and the French window door had a poor seal at the bottom so the carpet there was wet. In the morning the hot water was only luke warm (we were told there was possibly a problem with the boiler and given an apology but nothing else). The bar lacked a nice seating area for hotel...