Country Houses in Swartland

"Property unsuitable for wheelchair users. Pool area accessible va a steep 12 foot bank only. Unsafe for wheelchair users. This s needs to be stipulated on website. No accessible bathroom in the rooms. Staff were lovely and views beautiful. "

"Whilst hilly the property tried their best to accommodate disabled guests. "

"Great place to stay. Well maintained. Good location. "

"Hotel is on edge of the Canal Walk and the large Century City mall with many restaurants. The buffet breakfast was excellent and the small restaurant, “Slate” offered up small meals. Buffet staff worked hard each day, yet were welcoming and smiling even with large groups overflowing the large room. Pool was large, clean and had lounges and umbrellas. The hotel was exactly what we anticipated but for the front desk reception who seemed incapable of solving small problems (needed 3-prong plug for charging and epac machine) as my husband was ill on arrival. At dusk the four ‘managers’ with no other customers, told this senior to go to the mall and get one when I had no idea where I was, even, let alone head off on my own. The Operations Manager immediately was in contact when he heard of our difficulty which we appreciated. No hesitation in recommending this facility."

"The check in was great, friendly staff & we had a much earlier check in as the room was ready, which was appreciated. The room we were given wasn't however in a great location - Room 588 was a stand alone room with the entrance literally behind some kind of cafe. So the noise of the generators meant the entrance was awful. The room was great however with extremely comfy beds & a decent shower. The view over the harbour however was not...The balcony was directly below a restaurant so that meant it wasn't the picturesque view we had seen from other apartments. There were also seagulls everywhere, making a lot of noise which yes i know is to be expected by the sea but over our room it was especially bad due to the restaurants either side. There was no air con in either bedroom & only a poor ceiling fan that did nothing, meaning sleep was fitful. We used the gym which was decent enough & went to relax around a small pool which was also lovely. However the cocktail bar attached to it had no staff in it & you had to keep going into the attached restaurant to ask for a drink....kind of defeats the object of having a pool side bar no? The resort is massive & clearly people come here for a weeks break. For the price we paid for 1 night it was fine but if i was staying longer i would not have accepted the room or it's location. "

"Amenities "

"The two-bedroom apartment was very spacious and well-designed, with two bathrooms that made it especially convenient. The rooms were clean, modern, and comfortable. The staff were friendly and welcoming, which made the stay even more enjoyable. While the breakfast was good, it could be improved by offering a wider variety of options for guests who do not eat pork or beef"

"Yes"

"The room clean and comfortable. The staff courtius."