Novotel Sydney West HQ Hotel

4.0 star property
Suburban hotel with 6 restaurants and bars

Choose dates to view prices

Novotel Sydney West HQ Hotel in Rooty Hill offers an upscale experience with six diverse restaurants for leisurely breakfasts. Enjoy peaceful garden walks, swim in the indoor pool, and unwind at three bars. Attentive staff ensure a comfortable retreat from everyday life.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AED 431
AED 474 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
55 Sherbrooke Street, Rooty Hill, NSW, 2766

What's nearby

  • Sydney Coliseum Theatre - 3 min walk - 0.3 km
  • Blacktown International Sportspark - 3 min drive - 3.5 km
  • Sydney Motorsport Park - 6 min drive - 6.2 km
  • Featherdale Wildlife Park - 7 min drive - 6.5 km
  • Sydney Zoo - 7 min drive - 5.4 km

Getting around

  • Sydney Rooty Hill Station - 15 min walk
  • Sydney Airport (SYD) - 43 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cucina de Manila - ‬17 min walk
  • ‪tnb Coffee - ‬13 min walk
  • ‪Steak & Oyster Co. by Sean Connolly - ‬6 min walk
  • ‪Pho Ha Noi - ‬15 min walk

About this property

Novotel Sydney West HQ Hotel

Upscale hotel located in Rooty Hill
A terrace, 2 coffee shops/cafes, and a garden are just a few of the amenities provided at Novotel Sydney West HQ Hotel. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. In addition to laundry facilities and 3 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and babysitting (surcharge)
  • Meeting rooms, a porter/bellhop, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 164 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with digital channels
  • Refrigerators, free infant beds, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,222 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Frequently asked questions

Does Novotel Sydney West HQ Hotel have a pool?

Yes, this property has an indoor pool. The pool is closed on Christmas Day and New Year's Day.

How much does it cost to stay at Novotel Sydney West HQ Hotel?

As of 3 November 2025, prices found for a 1-night stay for 2 adults at Novotel Sydney West HQ Hotel on 9 November 2025 start from $128.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Sydney West HQ Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Sydney West HQ Hotel?

Self parking is free at this property.

What time is check-in at Novotel Sydney West HQ Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Sydney West HQ Hotel?

Check-out is at 11 AM. Late check-out is available for AUD 100.00 (subject to availability).

Where is Novotel Sydney West HQ Hotel located?

Located in Rooty Hill, this hotel is within 2 mi (3 km) of Sydney Coliseum Theatre, Blacktown International Sportspark, and Pinegrove Memorial Park. Western Sydney Parklands and Kenneth Upton Reserve are also within 3 mi (5 km). Sydney Rooty Hill Station is 15 minutes by foot and Sydney Mount Druitt Station is 17 minutes.

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Novotel Sydney West HQ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1016 reviews
Rating 8 - Good. 261 out of 1016 reviews
Rating 6 - Okay. 43 out of 1016 reviews
Rating 4 - Poor. 16 out of 1016 reviews
Rating 2 - Terrible. 19 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the extra small free items such as 2 free fresh water bottles, 2 bottles of soft drink in our small bar fridge. The room was very clean spacious.
Stayed 1 night in Oct 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, good sleep in a clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Nice big room , cheap breakfast convenient if going to the club for a show
Stayed 1 night in May 2025

6/10 Okay

Jacinta

Liked: Cleanliness, amenities
Disliked: Staff & service
We had to change rooms in the middle of the night with a plumbing issue new room was freezing and nothing from anyone reception staff the next day or management days after. Breakfast was good and restaurant staff were nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very warm and welcoming! I would definitely come back, the place was nice and clean. Room service was quick & very delicious also very affordable ☺️
Stayed 1 night in Apr 2025

10/10 Excellent

John

I was there for a show it’s so convenient great facilities so peaceful and quiet all staff are so courteous and very helpful.great food court and a seperate restaurant that is very good on the first floor.hard to find fault at such a great place.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Was great service and easy to get to
Stayed 1 night in Jan 2025

6/10 Okay

Amy-Louise

Liked: Cleanliness, staff & service
We stayed here due to location next to Coliseum to see a concert. West HQ next door is the only food option (if room service not suitable) which isn’t open for breakfast. Also small TV for a big corner room with a very difficult slow way to choose movies or regular stations was very frustrating. Having a room with a bath/spa would’ve been nice too for the price per night. Said there was a swimming pool but not onsite. It is part of the facility next door which isn’t convenient.
Stayed 1 night in Aug 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great food options

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Great price, beautiful large, modern rooms, excellent staff and service.
Stayed 1 night in Jun 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet evening

Pleasant but pricey.
Stayed 1 night in Jan 2025

10/10 Excellent

woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and easy parking. There are many dining options around the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Novotel 3 times now, every time it’s just as good as the last. Great size rooms and very clean. Friendly and helpful staff are always a positive!
Stayed 2 nights in Aug 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Jan 2025

8/10 Good

Zoe

Liked: Staff & service, property conditions & facilities
Nice clean room and staff where lovely and very helpful.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay and will deathly be back thank you so much
Stayed 1 night in Dec 2023

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and really clean
Stayed 1 night in Jul 2023

10/10 Excellent

Samika

Rooms were lovely, clean and spacious, The beds were comfy. Staff were all very helpful and friendly. Parking was easy and the range of food within the restaurant plus near by was great.
Stayed 4 nights in Jul 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comprehensive

Good amenities, including nearby gym and swimming pool. Nice to have complimentary drinks in the mini fridge!
Stayed 1 night in Sep 2024

6/10 Okay

Shiralee

Liked: Cleanliness, staff & service, amenities
Room & service were great, was just REALLY disappointed that not only was the pool not even IN the hotel (which was a selling point for booking) but it was already closed when we checked in. TV in the room was also super small but aside from that, it was a decent stay but WAY overpriced for what it was
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place so every time I’m in the area visiting my first choice of stay is Novotel rootyhill .. also recommend to all my friend back in the US.. right now I’m here in LA talking about my stay in your great hotel down under. I’ll be back again in February and might stay again there .. thanks
Stayed 3 nights in Dec 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

I enjoyed our stay especially that our room was adjacent to two of my children’s rooms. Our grandchildren had a wonderful time.
Stayed 1 night in Dec 2023

8/10 Good

James

Easy, clean and stress free
Stayed 2 nights in Jul 2024

10/10 Excellent

Senthil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Comfortable beds. Nice area.