6/10 مقبول
Louise
29 نوفمبر 2025
For the price this hotel underwhelms in every way. In room phone not working and was unable to order in-room dining at 8pm after a long day of travelling. Had to go to the reception desk and give my order in person. One item was completely forgotten. Bathroom needs updating, spa bath cracked and stained. Shower door wouldn't close properly causing water to spill outside of the shower. Twice when I stood at the reception desk to make an enquiry I was attended to very slowly despite no other guests being present the staff was scrolling on his phone. When I enquired about the possibility of paying for a late check out I was "yeah not gonna happen" as the hotel was fully booked. Not being able to do a late check out didn't bother me but the way I was told it wasn't possible was unprofessional and rude. Would not stay here again.
Louise
أقام ليلة واحدة (1) في شهر نوفمبر عام 2025
