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Swissotel Sydney

5.0 star property

Choose dates to view prices

Located close to State Theatre and Queen Victoria Building, Swissotel Sydney provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a hot stone massage at the onsite spa. The on-site local cuisine restaurant, Ten Stories, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 642
AED 707 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Swissotel Sydney

  • Luxury hotel near State Theatre
  • Located close to Queen Victoria Building and Strand Arcade, Swissotel Sydney provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a hot stone massage at the onsite spa. The on-site local cuisine restaurant, Ten Stories, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
  • You'll also enjoy perks such as:
    • An outdoor pool along with free cabanas and sun loungers
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • Access to a nearby indoor pool, express check-out, and wedding services
    • Free newspapers, a porter/bellhop, and multilingual staff
    • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
  • Room features
  • All 369 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with free toiletries and hair dryers
    • 40-inch LCD TVs with cable channels
    • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 75.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Swissotel Sydney have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Swissotel Sydney?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 21 June 2026 start from AED 642, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissotel Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for AUD 100 per day.

What time is check-in at Swissotel Sydney?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swissotel Sydney?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Swissotel Sydney located?

Located in Sydney Central Business District, this luxury hotel is steps from State Theatre, Queen Victoria Building, and Westfield Shopping Centre. Sydney Tower Eye and Strand Arcade are just steps away. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Todd

Liked: Cleanliness, staff & service, amenities
Breakfast and bar were great.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Kyung Won

Disliked: Staff & service, amenities, property conditions & facilities
The stay here was always great with nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the newly renovated room. Perfect location and even better stay experience. It's our fifth visit here.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location Fab hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and easy to navigate for 2 people The hotel is clean and has a fresh feel, breakfast menu has great option staff are friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Great Location, clean rooms and wonderfully helpful staff. The pool was great. Great family stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely art deco building, with modern rooms. Great outdoor heated pool. Lovely bar (we didn't eat in). We booked for 1 adult and 2 kids (17/14) - and it would have been ideal to have a bed on the floor, rather than sharing a double - there was plenty of room in the room for this. Maybe ask if this could be arranged if you're a family.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carlos Rodriguez

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff. Amazing location!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Clean comfy room, great location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were fabulois
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephanie

Great location and good size room. Great pool for the kids
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Checking in process were fast-and easy. staff were very helpful, friendly and accommodating.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities
Close to the shopping area, church and accessible to all transportation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay here again. Kids loved the pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice clean rooms. Very good service with friendly staff. Will definitely stay with Swissotel again next time I'm in Sydney! 10/10 highly recommend 👌
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service, the staff were so friendly and helpful. Great breakfasts too, really beautiful hotel and kept so clean. A very special place. Plus we had a wonderful afternoon at the spa, enjoying a relaxing massage.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities
Great staff. Good location. But they need to fix the lifts.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So conveniently located right in the heart of the city. The rooms are clean, spacious and comfortable. The staff are friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for spending a few days in Sydney
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, Clean comfortable room. Would stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

katrina

Liked: Staff & service, amenities
Room wasn’t as clean as I’d like but everything else fantastic location food wonderful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Thi Bich Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay, kids loved it so that's what counts.
Stayed 1 night in Sep 2025
Verified

8/10 Good

amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lay Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. A good hotel to stay in
Stayed 3 nights in Sep 2025