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"5-star service. This staff should be very proud of themselves. "

"Lovely room, nice staff. Convenient location for downtown. Check in could be allowed earlier."

"I don’t usually write reviews, but Heritage Hotel is one of the best hotels I have stayed at. It felt new and comfortable. The room was spacious and clean. Lots of space for luggage. The beds were comfortable with extra pillows. Wonderful bathroom (with bidet) and shower with all extra amenities (shampoo, body wash, toothbrush, comb, razor, etc.). The BIGGEST television I have ever seen. The staff were friendly and helpful. The beds were made and extra towels provided. Free coffee (Americano, vanilla latte, mocha), water, and ice in the lobby. More water in the mini fridge. We stayed for 5 days, so what was fabulous was that there was onsite washer and dryer (free with detergent and dryer sheets). Heritage Hotel is also conveniently across the street from the Lotte Maxx (think Costco), so if you need to explain to a taxi driver where your hotel is located, tell them that. The hotel is also walking distance from restaurants and the Peace Park on the waterfront. The only small disappointment was the included breakfast (eggs, toast, cereal, bananas) which was offsite (and you had to get a breakfast ticket for each morning). But honestly, we got such an amazing deal through Hotels.com. So thankfully we stayed at the Heritage Hotel. Highly recommend! "

"It was good to drink tea in the morning because there was a balcony and it was good to have an emart right downstairs I should have checked out an hour late, but there was no problem. It was soundproofed well."

"The best hotel that I stayed during this Korea trip. I will stay again!"

"The rooms were big and clean. Also liked the breakfast. The staff were very helpful and attentive."

"So nice view and very clean."

"Always caring "

"very spacious"