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"Rooms were nice. The location, next to train and bus station, make it easy to get around. Staff was helpful."

"Wonderful hotel, staff and room. Breakfast is excellent. One of the staff spoke good English and was very helpful and kind. 3-4 minutes from bus station. Would stay again"

"Kindness is an apt word, but also generous! My jaw dropped in amazement when the clerk at check-in handed me a paper that listed all the free amenities. Staff are extremely accommodating (helped me navigate a phone call, helped me park in lot, checked daily to see if we wanted housekeeping, helped with a laundry issue, and someone is constantly cleaning, in other words housekeeping is perfect! There is a second comforter in cabinet if needed. Abundant breakfast buffet which introduced me to some special items new to me (wood ear,, an apple-like melon, braised greens-possibly sweet potatoe greens?—cooked radish, taro, braised pigs feet with beans which was actually delicious, eggs different ways including scrambled with special pieces of this/that with different flavors, chicken stewed with chestnuts etc..). But snacks!! Taiwanese chips and crackers, coffee, teas,?ICE CREAM x 6 FLAVORS (grape, strawberry, vanilla, chocolate, milk caramel and Valentine fruit). Fabulous, comfortable place that has spoiled other hotels for us now!! Forgot the mention: late night snack available —looked like a buffet—but we were full from dinner so we did not partake (so nice and generous that would make us feel guilty). Very grateful for 3 nights of Kindness’ "

"The best hotel we've stayed at on our journey so far! Beautiful and peaceful! should be a 5 star. They had 3 karaoke rooms, bar and rooftop dining. The nicest staff also, thank you!"

"I can't say enough nice things for this hotel. Kids-friendly. Tons of things to do for kids. Clean. Well-kept. Well-staffed. Breakfast is superb. I just hope it stays this nice for many years to come. "

"Nice property, nice people. Right near train station which is good AND bad. You can literally walk there, but the area is in an undeveloped area with nothing but a 7-11 and Family Mart. You'll need some way to get to town center. I'm a biker so I just rode bicycle everywhere. Breakfast is bland as toufu. Same thing every day."

"The hotel is great and relatively clean. But the hotel has shown its age after more than 25 years in operations. Breakfast is really good! There are more variety of foods than I can consume. The service is excellent!"

"Hotel offers various interactive activities, room is clean, service is friendly, and we like the most is hotel offers staff assistance to transport luggage from the car drop off all the way to your room, saving the hassle for guests with a lot of luggages. "

"We really enjoyed our stay, but I have to say it probably won't appeal to the vast majority of Western tourists. We really enjoyed the hot springs, the rooms are clean but basic. The whole hotel honestly is showing its age but still give our stay a five-star and it wasn't a problem for us. But if you are expecting Holiday inn or a Hilton it might be a bit of surprise. The location is quite remote which we enjoyed. We did find some heat waterfalls and some hiking within about a 15 to 20 minute drive but there's not much else around."