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Hotel Nikko Guam

4.0 star property
Family fun on the beach, with 3 outdoor pools, near T Galleria by DFS

Choose dates to view prices

Photo gallery for Hotel Nikko Guam

Beach/ocean view
Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child) | In-room safe, desk, free WiFi, bed sheets
Exterior
In-room safe, desk, free WiFi, bed sheets
Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
The current price is AED 558
AED 619 total
includes taxes & fees
18 Jun - 19 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Twin Room

In-room safe, desk, free WiFi, bed sheets

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Ocean Front Twin Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Ocean Front Triple Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Triple Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 48 sq m
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Ocean Front Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Deluxe Room)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Deluxe Room)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Premier with Lounge Access Breakfast at Restaurant)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier with Lounge Access Breakfast at Restaurant)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Premier with Lounge access (Breakfast at Lounge, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier with Lounge access (Breakfast at Lounge, includes child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Premier with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier with Lounge access (Breakfast at Restaurant, includes child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Free minibar items
TV
Separate bedroom
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Premier Lounge Access Breakfast at Premier Lounge)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier Lounge Access Breakfast at Premier Lounge)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Twin Room)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Twin Room)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Deluxe Room

In-room safe, desk, free WiFi, bed sheets

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
TV
  • 110 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Suite with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Suite with Lounge access (Breakfast at Restaurant, includes child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
TV
  • 100 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Premier

In-room safe, desk, free WiFi, bed sheets

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Premier

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

About the neighborhood

Map
245 Gun Beach Road, Tumon, Tamuning, NRV, 96931

What's nearby

  • Mandara Spa at Hotel Nikko Guam - 1 min walk - 0.0 km
  • T Galleria by DFS - 15 min walk - 1.3 km
  • Tumon Beach - 4 min drive - 2.6 km
  • Guam Premier Outlets - 8 min drive - 6.7 km
  • Two Lovers Point - 8 min drive - 6.0 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪The Beach at Gun Beach - ‬7 min walk
  • ‪Uomaru-Honten - ‬12 min walk
  • ‪Hard Rock Cafe Guam - ‬15 min walk
  • ‪Starbucks @ THE MIX - ‬13 min walk
  • ‪Capricciosa II Pacific Place Bldg. - ‬11 min walk

About this property

Hotel Nikko Guam

Family-friendly hotel near T Galleria by DFS
Located close to Tumon Beach and Two Lovers Point, Hotel Nikko Guam provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach, free beach cabanas, and beach volleyball. Treat yourself to reflexology, a detox wrap, or a hot stone massage at Spa Ayualam, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include snorkeling. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), airport pick-up service (surcharge), and luggage storage
  • A banquet hall, a gift shop, and an elevator
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 470 rooms boast comforts such as air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and shower/tub combinations
  • TVs with cable channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

English, Japanese, Korean

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8.4 out of 10, Very Good, 607 reviews
The price is AED 549
AED 609 total
includes taxes & fees
15 Jun - 16 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free covered self parking on site
  • Covered valet parking on site (USD 6 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 38.50 for adults and USD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Benkay
  • Magellan
  • Toh-Lee

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Snorkeling
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 88.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 38.50 for adults and USD 30 for children
  • Airport shuttle fee: USD 60 per vehicle (maximum occupancy 3)
  • Covered valet parking fee: USD 6 per day (in/out privileges)
  • Rollaway bed fee: USD 88.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 booked in breakfast included rate plans do not receive a breakfast voucher if sharing existing bedding.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Guam Hotel Nikko
Hotel Nikko Guam
Nikko Guam
Hotel Nikko Guam Tamuning
Nikko Guam Tamuning
Hotel Nikko Guam Hotel
Hotel Nikko Guam Tamuning
Hotel Nikko Guam Hotel Tamuning

Frequently asked questions

Does Hotel Nikko Guam have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Nikko Guam pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Nikko Guam?

Self parking is free at this property.

What time is check-in at Hotel Nikko Guam?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Nikko Guam?

Check-out is at noon.

Does Hotel Nikko Guam provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 60 per vehicle applies.

Where is Hotel Nikko Guam located?

Nestled on the beach, this Tumon hotel is within 2 mi (3 km) of T Galleria by DFS, Tumon Beach, and Micronesia Mall. Two Lovers Point and Guam Premier Outlets are also within 6 mi (10 km).

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Hotel Nikko Guam Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 452 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Property conditions & facilities
The beach is beautiful and the location is great!
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel with awesome outdoor area!!!
Stayed 1 night in May 2025

6/10 Okay

Toshiko

Disliked: Property conditions & facilities
Moldy and old hotel but the pool and beach area were great.
Stayed 4 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Hotel employees were very polite and helpful when needed. Used the self-service laundry room twice. The rooms were cleaned and made up daily. The view was spectacular.
Stayed 9 nights in May 2025

8/10 Good

Francine

Liked: Staff & service, amenities
Nikko hotel beach side is worth the stay. A lot of my time was going down to the beach and relaxing. beautiful views
Stayed 2 nights in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Premier Loung made up for the fact that we were not able to find the Bougainvillea Pool bar for their Happy Hour special.
Stayed 1 night in May 2025

10/10 Excellent

RYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good pool
Stayed 3 nights in Mar 2025

8/10 Good

Dr. Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nikko Hotel in Guam is a rather old property but well maintained. The swimming pools and location by the beach are major assets. I had dinner at Barclay's restaurant and food was good and affordable. It would be good to have a sign on the road to mark the access of the hotel. Overall, a good experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality and the product at this property. However, I paid the security deposit via debit card and at check out I was told that I would have to wait 30 days to receive my security deposit back into my card because I am using Bank of Guam. Very disappointing!!! KenCorp needs to fix this matter.
In room wedding ceremony for my daughter and son-in-law.
Stayed 2 nights in Jun 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Beach access from hotel is great, pool is good with waterslide. Room size is comfortable. When we stayed here the building is undergoing renovations, so we see scaffolds from lobby which isn’t a pretty look. Other than that the stay was good
Stayed 3 nights in Apr 2025

6/10 Okay

jiro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were kind people.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was polite and So nice! Had an issue with my computer and an employee helped me! Would stay here again
Stayed 1 night in Mar 2025

8/10 Good

Kazuhiko

The buildings are bit rusty. Meals are good. The beach and the pool are good.
Stayed 4 nights in Feb 2025

6/10 Okay

Jiro

OK Hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Laila

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, views are amazing, room decorated nicely, very kind staff and the A/C worked beautifully. No issues besides meh staff attitude.
Stayed 1 night in Dec 2024

10/10 Excellent

Mutsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so comfortable and the environment around the hotel was just beautiful . Pool and the beach was great. All of the staffs were kind and warm.
Stayed 4 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the environmental measures they implemented like reusable cups, filtered water etc. I stayed in 5 different hotels during this trip and will now go back to Nikko next time
Stayed 2 nights in Feb 2025

6/10 Okay

Mariko

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated property. They’re due for an upgrade. A whole bunch of patch jobs everywhere. Bathroom fixtures are crusty and old. Style is mismatched throughout the hotel. Pool bar is not well stocked.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

I'll let you be the judge

Great location on the beach, room was ginormous. But, it needs some serious upgrades. Carpet was dingy, bathroom walls showed it's age. No water bottles provided for coffee maker. Quiet and peaceful, but not many options for dining.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

House keeping management needs to be aware of

Stayed 5 nights with my friend. Appreciated the option for bed making request to notice with the card, I liked that systems. Our concern was cleaning; 1st day after we checked in, gift of wine and eco coffee mugs on the room table and that was very sweet until we recognized body hairs next to them. It’s clearly not us since we just stepped in. We trying to make some coffee next and moved the box for condiments, chunk of bacon was laying next to it. 2nd through 4th nights we’ve noticed there were towels never taken from the floor and behind the bathroom doors hunger which instructions were thrown into the bathtub when we wish to change, obviously we looked over but c’mon it’s on the floor at sink room and you will really leave as is? Final night after our long day came back to the room, we found pregnancy test on night stand which blew our mind away. My friend and I looked each other and we got so confused ! Bathrooms door has stains from the moist and mold but if you wipe them it will clear out but seems none care about to do it. Room next door always had trash bag outside of the door, we see in the morning when we are heading out and come back in the evening still as is or adding up more trashes. Clearly house keeping/ cleaning system is not efficient. Feel disappointed since Bed is firm and comfortable, staff services were great in every communication, we hope they will really improve their cleaning skills and supervision for it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kazuo

Liked: Cleanliness, amenities, property conditions & facilities
ロビー階のエレベーター側にレモン入り冷水が常に利用出来、蒸し暑い中で助かりました。
Stayed 5 nights in Jun 2025

6/10 Okay

SAORI

Disliked: Cleanliness, property conditions & facilities
〈よかった点〉 ・ロビー開放的でレモン水も置いてあった。 ・受付スタッフの方の感じがよかった。 ・プールからすぐ海に移動できるのが楽。 ・海にも屋根付きのイスがあった。 ・廊下にウォーターサーバー、製氷機がある。 〈気になった点〉 ・部屋のトイレへのドアが歪んでる？ようで、閉まりにくく、閉めると今度はかなりの力で引っ張らないと開かなかった。 ・初日、流しやバスタブに髪の毛が残ったままだった。 ・駐車場が遅い時間だとほぼ空いていなく、停められないかと思った。
Stayed 3 nights in May 2025

6/10 Okay

Uehara

Liked: Cleanliness
良かったところ ・プライベートビーチ ・プール、スライダー ・部屋の広さ、景色 イマイチだったところ ・ブュッフェの食事、雰囲気 もう少しオシャレな雰囲気だったら良かった。 私たちが行った日はフィリピン料理中心だったが、苦手な物が多く少し残念だった ・スタッフの対応 部屋に置いているコーヒーの追加を頼んだが、2回ロビーと部屋を行き来してやっと持って来てくれた。ロビーのスタッフが悪かったわけではないが、イヤな気持ちにはなった。 また、ファウンテンでピザを頼んだが、出来上がったら電話をくれるはずだったが30分経っても電話がなかった。こちらから電話をかけたらもう出来ているので取りに来てとのこと。電話をかけることを忘れていた事への謝罪もなく、さらに残念な気持ちに。いまだに、電話でオーダーした時に電話口のスタッフが私にAre you Korean?と聞いた意味がわからない。 ロビーのスタッフはとても親切でした。
Stayed 2 nights in Jun 2025

4/10 Poor

YUKIO

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
あまりにもバスルームが酷かった
Stayed 2 nights in May 2025