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"First impression on arrival was "disappointing". The exterior of the hotel is dull and scruffy, not what was expected. There's a reason they don't show the exterior on their website. Single rooms are basic but clean. Bathroom very good. Limited options for dinner in the hotel but quality very good. Staff helpful and overall impression improved a lot after a 4 night stay. "

"Excellent location for palace, central to Caserta. Parking available a very short walk away from hotel"

"I have only good things to say about the hotel. Seems they run a very tight ship. Very helpful staff at check in. Front desk young woman came out to the street to show me where the parking lot was. Private fenced and gated. Check in easy. Room was big with private big patio. Bathroom spotless and very modern. Was only a one nighter but wished I could have stayed longer."

"The hotel is really nice, really clean and with plenty of amenities. The pools were also really nice and beautiful palm trees to give you that serene look. The views of the mountains surrounding the property is really great. The restaurant food was superb. We were not expecting such high quality delicious food. It was so pleasant. The staff was super friendly and helpful even with our very limited Italian. They also provided recommendation on what to do. If you happen to be staying at this property, do yourself a favor and ask about their olive oil that they produce, really great product! "

"The bed sheets were not changed throughout my stay. I even left a lipstick mark on purpose to check, and the sheets were still not replaced. There was no shampoo provided initially — we had to request it. The building is very old, the shower is extremely small, and the internet connection was the worst I’ve experienced. Breakfast was very basic and disappointing. Overall, this was a poor experience. I would not return, nor would I recommend this place to others."

"Room was soo clean, staff are excellent and extremely helpful. Food in the restaurant is highly recommended"

"Very clean and spacious. Excellent breakfast. Hotel has its own a parking space. Good communication with the host. "

"terrible internet - was unable to work due to very poor almost non existant wifi. as i stay there for busines, i wont be abl"

"The staff was incredibly sweet and accommodating to our kids. Everything was clean and as it should be if a little outdated. The Christmas decorations in the lobby and garden were a real plus for the kids. Our waiter was especially wonderful at dinner and breakfast I wish i remembered his name. Great value for the price. "