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"Clean room with comfortable bed, nice location close to shopping."

"Well... when we got there the rooms weren't ready and we had to wait over 4 hours until we finally got our rooms ready at 9 pm. There was no water in my room. And the room AC was very loud and the constant elevator noise while it moved up and down throughout the night... felt like sleeping next to a railroad."

"Very fun time with the pool and location!"

"Worth the stay! In a great area of Chicago"

"Room was very cleaned and staff was very friendly and willing to help at any moment and time."

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"Amazing property"

"The room was small but acceptable. The toilet in room 511 was placed in the wrong direction . There was barely any room to sit down on the toilet"

"The location of this place is perfect, and the room was spacious and extremely comfortable. The main area for improvement is housekeeping. My daughter came down with a terrible cold, so I left the sign requesting room service. They made the bed using the same dirty, stained sheets instead of replacing them. Housekeeping also did not dust the bedside tables or any of the furniture, nor did they vacuum the floors."

"I had a wonderful stay. The location was perfect—right along the river and within walking distance of many of Chicago’s top attractions, restaurants, and shopping. The hotel was clean, modern, and well-maintained. My room was spacious, comfortable, and offered beautiful views of the city. The staff was friendly, professional, and always willing to help. The standard check-in is at 3 pm but when I arrived at 11 am the staff was able to give me a room upon my arrival. My entire stay smooth and...

"It’s a nice hotel just too pricey"

"The room was comfortable and clean - bed was very comfortable and the shower was fantastic however we couldn’t find an ice machine available the was functioning on 4 floors and elevators were either slow or not all functioning. The black out curtains were awesome. The exterior was getting revamped so it didn’t look pretty outside but the inside was clean and comfortable. Staff from the beginning of our visit were extremely helpful and even guided us to restaurants open late and gave us...

"The hotel overall was a comfortable place to stay. The breakfasts were good, the staff was wonderful, especially the front desk which were very helpful, and we were happy to meet Lynette on one of the afternoons we were there. The only thing to report would be the cooling system in the room. During the mornings and afternoons that we were there, it appeared it could not keep up with the heat. The room was uncomfortably warm and muggy during those times. Other than that, our stay was...

"The hotel itself was okay at best but I will never stay here again. The room smelled stale. We asked for extra bags for the ice bucket and an extra blanket and never received either. Worst of all…we waited for over 1/2 hour for an elevator and eventually gave up and walked down 17 floors. Nothing liked feeling trapped to start the day off!!! Never again!!!"