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"The AC was off when we arrived to our room so it smelled like mildew the entire stay. There was also mold in the shower head and shower door. I was expecting more since I paid for a suite. The pool wasn’t clean and therefore, unusable but the staff was friendly and readily available. "

"I am truly beyond impressed with the service at Hotel Kayrós! Carol and her team — Lucas Jacinto, Matheus, Son, Amanda, Rivaldo, Alexandre, Ricardo (Everyone on Her Team) — and also the outstandingly courteous, professional, and friendly team at the hotel’s restaurant (Compota) — Lucas, Augusto, and remaining team members, always go above and beyond to make my stay special. They even made me a special team (on the house!) when they learned I had caught a cold. The attention to detail, from personalized service to ensuring everything is perfect (including parking space), is exceptional. Thank you for making my stay a personal and comfortable one, and for always treating me with the utmost respect and kindness. Agradeço a Deus por vocês. Que Ele abençoe a todos vocês sempre. ABT Estou verdadeiramente impressionado com o serviço do Hotel Kayrós! Carol e sua equipe — Lucas Jacinto, Matheus, Son, Amanda, Rivaldo, Alexandre, Ricardo (todos da sua equipe) — e também a equipe excepcionalmente cortês, profissional e simpática do restaurante do hotel (Compota) — Lucas, Augusto e os demais membros da equipe — sempre se esforçam ao máximo para tornar minha estadia especial. Eles até me prepararam um chá especial (por conta da casa!) quando souberam que eu estava resfriado. A atenção aos detalhes, desde o atendimento personalizado até a garantia de que tudo esteja perfeito (incluindo a vaga de estacionamento), é excepcional. Obrigado por tornarem minha estadia tão pessoal e confortável, "

"OS quartos sao bem grandes e o cafe da manha e bem completo!"

"We stayed as a family, you just go to your apartment to sleep it’s basic. The breakfast lunch and dinner was great. "