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"It was a lovely building and location was great, food was good and most of the staff was great"

"Great facilities and staff. Spa great. Breakfast enjoyed. "

"We have been to the Lakes Hotel & Spa a few times & we always have an amazing stay. The staff are always polite & welcoming, a special thank you to Mark (concierge) he was very helpful! Our room was spotless & had a beautiful view over the lake. The spa was very nice as always, but it was slightly cold on the first day of our visit, the spa had been closed throughout the day for maintenance so possibly couldn’t be helped. Thank you for a wonderful stay!"

"Lovely clean hotel cannot fault it and reception staff super friendly and accommodating would highly recommend this hotel which is booked for two nights not just one "

"Bar service was slow. Breakfast in the restaurant wasn't great. Everything was pre-cooked, and the fried eggs had obviously been sat there for a long time. In the bistro the breakfasts were freshly cooked and amazing"

"Everything about this hotel is class rooms, bar & restaurant area, staff can’t fault it. Our 2nd visit & will definitely be back as it’s a fantastic location to visit surrounding area’s Alan & Pam Runcorn."

"Great setting"

"Very friendly and helpful staff thank you"

"Great place to stay for families. Staff so friendly and having the pool and other facilities to be able to use too, brilliant. We would love to return ❤️"